Morgan Stanley is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, achieve, and grow.

The Know Your Customer (KYC) Office is an AML function under Financial Crimes, embedded within the Firm’s business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The WM and U.S. Banks Financial Crimes Risk Team is considered the first line of defense and appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Morgan Stanley, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, and escalating, managing and reporting control issues with transparency.

Responsibilities:

• Identify and leverage quantitative drivers and assumptions to forecast headcount projections; effectively track actuals in comparison to forecast
• Assist budget development based on forecast headcount projections; effectively track actuals in comparison to forecast
• Create reports and presentations involving capacity planning / forecasting, workforce management, and financial performance for KYC Office management and senior leader consumption
• Establish capability and effectively partner with and track resource allocations with consistency across multiple teams / departments
• Set and monitor key performance indicators and success criteria across teams; analyze indicators to identify variances, opportunities, and areas for escalation
• Support location strategy efforts and overall people strategy, including departmental employee engagement
• Execute on strategic initiatives and support efforts that drive a cohesive and holistic strategy across teams

Required Skills:

• Advanced proficiency in Microsoft Excel, Microsoft PowerPoint, and visualization and analytical tools (e.g., Tableau or Microsoft Power BI) for data analysis and reporting
• Ability to apply forecasting techniques to determine headcount projections and establish pro forma budgets
• Pragmatic problem-solver and forward thinker with thought leadership, strong analytical and critical thinking skills, and resourcefulness
• Detail oriented, with proven ability to understand, question and identify opportunities within existing operational processes and business practices by leveraging previous experiences and knowledge of the business
• Strong interpersonal skills with ability to communicate effectively (verbally and in writing), build strong relationships, and negotiate and influence decisions
• Comfortable presenting to and interfacing with senior personnel, including on highly sensitive issues
• Superior organizational and time management skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision, with flexibility and under tight deadlines
• Self-motivated team player with strong leadership qualities, a sense of ownership and accountability to deliver work products with quality, and high integrity

Required Experience:

• 7+ years of risk management, compliance, control, and/or audit experience in a bank or financial services institute with a demonstrated record of success and/or growth
• Experience performing capacity planning and/or budget management activities
• Undergraduate degree in Business, Finance, or related field

Additional Skills Desired:

• Knowledge of Anti-Money Laundering regulatory requirements and expectations (domestic and international); certified as an Anti-Money Laundering Specialist by ACAMS or equivalent AML certification/license is a plus

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).