WorkPlace and Digital Financial Crimes Risk Officer
Morgan Stanley
Morgan Stanley is a global financial services firm that conducts its business through three principal business segments—Institutional Securities, Wealth Management (WM), and Asset Management. Morgan Stanley provides comprehensive financial advice and services to its clients including brokerage, investment advisory, financial and wealth planning, credit and lending, deposits and cash management, annuities, insurance, retirement, and trust services.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in doing the right thing, putting clients first, leading with exceptional ideas and a commitment to diversity and inclusion. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, achieve, and grow.
The WM and U.S. Banks Financial Crimes Risk Team is embedded within the Firm’s business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The WM and U.S. Banks Financial Crimes Risk Team is considered the first line of defense and supports the onboarding, enhanced due diligence, and negative news processes for Morgan Stanley.
Morgan Stanley is seeking a Vice President to serve as the Financial Crimes Risk Officer for our Workplace and Digital sectors, specifically overseeing the E*TRADE business and Morgan Stanley at Work. This role is situated within Wealth Management’s Financial Crimes Risk Team, acting as the first line of defense to ensure adherence to financial crimes policies established by Global Financial Crimes Compliance (GFC).
The ideal candidate will possess a deep understanding of financial crimes risk management, particularly in Know Your Customer (KYC) processes, with demonstrated experience in understanding the risks associated with online, non-face-to-face channels. Familiarity with brokerage products, online account opening and activity, technological advancements in this space, and industry best practices in essential. The individual will be responsible for ensuring that financial crimes controls are commensurate with the businesses’ operations, actively monitoring for both issues and opportunities to optimize and enhance control effectiveness.
The Financial Crimes Risk Officer VP will have the following key responsibilities:
· Program Oversight
o Support the oversight of the financial crimes program for E*TRADE and Morgan Stanley at Work businesses, ensuring robust controls are in place to mitigate risks associated with financial crimes in digital environments.
· Advisory Services
o Provide expert guidance to business units, technology partners, the execution / production teams, compliance, and other intra-department teams on financial crimes matters as they pertain to E*TRADE and Morgan Stanley at Work, with a strong emphasis on KYC and online customer interactions.
· Risk Assessments
o Participate in program risk assessments to identify vulnerabilities and ensure controls are aligned with the specific risks and requirements of each business
o Conduct client risk assessments as escalated by the execution / production teams to determine if a client fits within the business’s risk appetite and tolerance levels.
· Control Monitoring & Optimization
o Partner with stakeholders to monitor financial crimes controls to ensure they are working as intended and optimized for the business’s unique needs. Proactively identify, raise, and address gaps, issues or inefficiencies while leveraging opportunities to enhance effectiveness.
· Collaboration with Stakeholders
o Work closely with internal teams such as Audit and Compliance Testing to address questions about business processes and controls. Provide clear and comprehensive responses to ensure understanding and alignment.
o Contribute to drafting responses, as needed, to regulatory inquiries, ensuring accuracy and alignment with the firm’s policies and practices.
· Program Transformation
o Actively participate in initiatives aimed at transforming and enhancing financial crimes controls, ensuring they remain effective and aligned with evolving business models, technological advances, regulatory requirements / expectations, and industry best practices.
· Governance Participation
o Actively participate in committees and other governance forums to represent the business’s interests in financial crimes risk management.
· Business SME
o Develop and in-depth understanding of the businesses, their products, services, and systems to better identify financial crime vulnerabilities and tailor control frameworks accordingly.
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Required Experience:
· 7+ years of experience in financial crimes risk management, with substantial experience in KYC processes and advisory roles within financial institutions
· Proven expertise in online, non-fact-to-face channels, including familiarity with inherent risks, digital account opening processes, technological advances, and industry best practices
· Demonstrated ability to develop and implement financial crimes controls commensurate with business operations
· Financial Services, Audit or Compliance background and/or experience with financial services compliance
Ability to:
- Take initiative, analyze, summarize, and communicate effectively
- Multitask effectively and appropriately prioritize assignments
- Investigate, identify issues, impacts and trends to provide comprehensive training
- Work both independently and in a team environment
- Distill complex ideas and concepts into actionable items
- Work in a matrixed organization; leveraging resources across the organization to complete deliverables
- Develop internal relationships, influence stakeholders, and build consensus
- Handle highly confidential information professionally and with appropriate discretion
Additional Skills Desired:
- Bachelor’s degree in Finance, Business, Law or a related field. Graduate degree is a plus.
- Certified Anti-Money Laundering Specialist (CAMS) designation is advantageous
· Working knowledge of MS Office (Microsoft Excel/PowerPoint/Word/Access)
- Strong understanding of AML regulatory requirements and expectations
- Strong understanding of financial products, services, and systems, particularly those related to digital brokerage platforms and workplace financial solutions.
- Demonstrated ability to analyze complex data and systems to identify potential financial crime vulnerabilities and control optimization opportunities
- Excellent verbal and communication skills, with the ability to effectively collaborate and negotiate with diverse stakeholders across business and compliance units
- Create thinker with a proactive approach to identifying and resolving issues, capable of developing innovative solutions within regulatory frameworks
- Proven ability to lead initiatives, manage projects, and influence outcome in a matrixed organizational structure
· Experience in supporting audit and regulatory inquiries and interactions with Board, senior management, and consultants
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