We're seeking someone to join our team as a HCM Operations Associate to provide operational support across the Coverage Support team in HR Solutions, understand the details of the process execution and regulatory requirement associated to handle the process, update the standard operating procedure, and adhere to the SLA with quality.

In the Human Resources division, we provide advice and insight to attract, retain, reward, and develop a talented global workforce, giving employees the support and tools, they need to succeed. This is an Analyst level position within the Coverage Support Team which is responsible to support Probation process, current and ex- employee’s verification via DocuSign and resolve their queries. Act as a point of contact for North America to manage unemployment claims, Re-hire eligibility check and severance process.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on....

What you'll do in the role:

• Manage operational activities within the agreed timelines, with a focus on accuracy and quality.
• Manage escalations/inquiries in a timely manner.
• Ensure data quality and accuracy by completing data audits and working with HRES /HR partners to correct the data.
• Provide process improvements solutions and design the new “To-be” process.
• Ability to identify process issues through day-to-day transactional work and/or audits and engage appropriate stakeholders to determine resolution.
• Work with team lead to prioritize assigned work.

What you'll bring to the role:

• At least 2 years' relevant experience would generally be expected to find the skills required for this role.
• Candidate must have a bachelor’s degree with operational experience.
• Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners.
• Must be a team player who enjoys high volume, fast paced and dynamic environment.
• Good understanding of Workday, Business Objects, HR Onboarding applications, DocuSign. HR Reporting and data analysis a plus.
• Ability to work independently to “figure things out” and be comfortable to propose solution.

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.