Trade Support- Director- Product Support & Services ISG
Product, Customer Service
Garden City, NY, USA
We’re seeking someone to join our team as a Trade Support Director to support the Commodities Operations that enables the trading business to transact in global markets with a diverse set of clients in the commodities sector.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within the Product Support & Services ISG.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes
Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues
Coordinate work, train and develop other team members where required, including task allocation, and project contribution
Process OTC Trade Lifecycle events such as unwind and novation and monitor and action Trade Exceptions.
Ensure high focus for regulatory reporting relating to deal structuring and settlement. The candidate will need to manage multiple reporting cut offs as well as communicate submissions.
Lead the Mumbai OTC and Listed Commodities Trade Support team, setting priorities, service standards and control expectations for the function.
Own operational delivery and control effectiveness across trade support, reconciliations, lifecycle management, expiry and delivery controls, reporting and exception management.
Provide oversight of exchange-versus-risk, risk-versus-ledger, Tigris / ICX, TradeMart / SIMBA / LDPACT, QWEST, DMT / P2 and related Listed Commodities control processes. Ensure material breaks, aged items, control failures and operational incidents are identified, escalated, remediated and documented in line with Firm standards.
What you'll bring to the role:
Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
Ability to operate independently across the majority of day-to-day responsibilities
Culture carrier across Operations, embracing the Firm's core values and acting as a role model
9+ years of experience within Operations, Trade Support, Middle Office or a comparable financial markets environment.
Proven leadership experience managing teams, global stakeholders, operational risk and front-to-back processes.
Strong understanding of listed derivatives, exchange-cleared products, trade lifecycle events, reconciliations and operational controls.
Experience overseeing control frameworks, supervisory routines, issue management, governance forums and senior escalations.
Demonstrated ability to influence stakeholders, manage competing priorities and drive change across business, Technology and Infrastructure partners.
Provides visible leadership and sets high standards for accountability, conduct and control.
Builds an inclusive, collaborative and high-performing team culture.
Balances strategic operating model ownership with detailed understanding of daily production risk.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.