Sr Mgr, Professional Services Area
NetApp
Job Summary
We are looking for a Senior Manager to lead our Professional Services team in Japan.
By lead we mean:
• Have financial ownership of the P&L for the country’s professional services.
• Lead a team of services sales experts who drive the uptake of NetApp technology and services.
• Have oversight into a team of highly skilled and experienced consultants.
• Maintain close relationships with the local product sales organization to provide high-quality solutions to our customers
As a Senior Manager, Professional Service Area, you will...
Drive the closure of all committed deals.
Deliver accurate monthly services bookings/P&L forecast.
Ensure timely and successful delivery of all services engagements.
Staffing strategy of our services delivery workforce
Managing Resource mix between internal resources and external delivery partners to achieve the P&L objectives.
Define the territory key services priorities in line with the broader services strategy.
Actively engage in the quarterly business review (QBR)
Actively engage in the annual business planning and Annual Operating Plan (AOP) process.
Job Requirements
- To succeed within this role, you will have the capability to guide both our team and customers to implement next generation data centric infrastructures.
- You will play a central role on our customers’ journey to intelligent data infrastructures, distributed networks, implementing AI driven solutions to name but a few.
- You will have the ability to build deal winning relationships with our sales team to ensure the professional service offering is integrated into all new and existing business.
- Our team often plays a consultative role in large projects bring together multiple partners, integrators, and other partners so you will need to bring a deep understanding of the market landscape in Japan.
- You will have experience in leading a team both from a technical and a personal perspective, ideally you will have been involved in driving the transformation of a consulting team to developing a cloud first mindset.
- You probably have experience with a global high-tech vendor.
- A passion for new technologies and an ability to articulate the business benefits our customers achieve with NetApp solutions is essential.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.