Senior Solutions Engineer
NetApp
About NetApp
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.
Join Our Team as a Solutions Engineer in Korea!Job Summary
Are you passionate about cutting-edge technology and solving complex customer challenges? As a Solutions Engineer (SE), you’ll play a pivotal role in driving technical excellence and delivering innovative IT solutions to enterprise clients. Leverage your technical expertise, customer-centric mindset, and problem-solving skills to help businesses thrive in the fast-evolving IT landscape. Join us and become part of a dynamic team that’s shaping the future of infrastructure, cloud, Kubernetes (K8s), and AI solutions.
What You'll Do
• Technical Consultation: Collaborate with sales teams and customers to provide expert technical advice on IT solutions, infrastructure, cloud, Kubernetes (K8s), and applications.
• POC & Benchmarking: Lead Proof of Concept (POC) and benchmarking tests to ensure solutions meet customer requirements and expectations.
• Solution Strategy: Guide enterprise account teams on designing and proposing tailored solutions that address customer needs.
• Customer Success: Troubleshoot and resolve technical performance issues to exceed customer satisfaction goals.
• Innovation & Collaboration: Stay ahead of IT trends (public cloud, AI, K8s) and work closely with cross-functional teams to deliver impactful results.
• Travel Opportunities: Engage directly with customers by visiting their sites to provide hands-on technical expertise and consultation.
What You'll Bring
• Technical Expertise: Strong background in storage solutions and knowledge of emerging IT trends, including public cloud, AI, and Kubernetes (K8s).
• Communication Skills: Exceptional written and verbal communication skills to effectively engage with customers and internal teams.
• Customer Focus: Proven interpersonal and customer service skills to build strong relationships and deliver value.
• Project Leadership: Account management and project management experience to drive success in complex enterprise environments.
• Adaptability: A strong aptitude for learning new technologies and applying them in customer-facing scenarios.
• Problem-Solving: Creative and strategic thinking to tackle technical challenges and provide innovative solutions.
• Engineering Excellence: Ability to follow standard engineering principles and practices while thinking outside the box.
• Language Skills: Proficiency in English is preferred to support global collaboration.
Qualifications
• Experience: Minimum 8 years of relevant experience in IT, infrastructure, or solutions engineering.
• Education: Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience is preferred.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Why NetApp?
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
Submitting an application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.