Nomura Overview:

Nomura Services, India is a core center of excellence powering the group's global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in shaping, strengthening, and accelerating Nomura's global operations.

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support, and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program, and the YUVA Unstoppable Changemaker Awards 2021.

Business Unit Overview

Global Execution Services (GES) Technology builds and maintains software solutions used by agency-model execution business (Instinet) of the Nomura Group. This business provides brokerage services to clients in over 60 markets around the world. Through its advanced suite of electronic trading strategies, experienced high-touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, execution services business helps institutions lower overall trading costs and ultimately improve investment performance. Nomura has introduced a range of now industry-standard trading technologies and has been an innovator at the forefront of the market's evolution. For more information, please visit www.instinet.com.

GES Technology India team is an integral part of the global team, which is spread across US, UK, HK and India. It works in partnership with the regions to deliver technology solutions for global execution business (Instinet).

As the agency-model execution services arm of the Nomura Group, Instinet Incorporated subsidiaries provide brokerage services to clients in over 65 markets around the world. Through its advanced suite of electronic trading strategies, experienced high-touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, Instinet helps institutions lower overall trading costs and ultimately improve investment performance. Over the course of its 50+ year history, Instinet has introduced a range of now industry-standard trading technologies, and has been an innovator at the forefront of the market's evolution.

Position Specifications:

Role & Responsibilities:

Analytics support team is responsible for providing global support for equity pre-trade and post-trade analytics applications. These are critical applications used by internal users and external clients of Nomura. Hence, this is a client-facing and front-office business desks facing production support role.

It is an individual contributor position with high ownership within Analytics support team. The selected person would report to Global Head for Analytics IT support while working closely with business in a highly collaborative environment.

• Work as part of global support team with specific focus on equity analytics products: TradeSpex and TCA.

• Active client and trading desk facing role - Interface with other support teams, global internal and external clients related to support, use and output of the products. As part of global team, act as key contact point for queries of both technical and functional nature.

• L1 & L2/L3 Production Services & client service for pre-trade and post-trade analytics applications – health checks, batch support, application support, incident management and automation initiatives.

• Problem ownership – from Incident to resolution. Root cause analysis & fixes for maintaining and improving system stability.

• Daily monitoring of the platforms and take proactive action when issue arises.

• Respond quickly and effectively to clients on support issues and functional queries

• Release management and testing of ongoing enhancements and system improvements.

• Be able to deal with analysing large data sets in a variety of platform and independently troubleshoot issues related to upstream data feeds and internal system components.

• Assist in the routine preparation of reports for both clients and internal purposes.

• Manage and track daily production issues both for timely information to clients and also to update product manager with regard to product improvements and issue escalations.

• Shift – on rotation basis.
  • Morning shift – 8.00 am to 5 pm
  • UK Shift – 3 pm to 12 am
  • Late Shift – 5 pm to 2 am

Key Skills: