We are seeking a talented individual to join the Design Team at Lippincott as a Senior Design Director on a fixed term contract. This is a hybrid role that has a requirement of working at least three days a week in the office. The Lippincott design team plays a pivotal role in bringing to life the essence of our clients’ business and how they connect with their customers. From logos and expansive visual systems to experiences both digital and physical, we deliver creative and strategic solutions across brand, experience and marketing design.

Reporting to the Senior Partner, Asia Pacific, you will work with the broader Australia (Sydney) and Asia (Korea, Singapore and Greater China) leadership team to contribute to the growth of Lippincott’s footprint across Asia Pacific by driving new business through the development of new and existing client relationships. You will also contribute to the success of the team and organization by keeping Lippincott at the forefront of design, while leading interdisciplinary teams to create beautiful, strategic and functional immersive experiences that fulfill client needs.

We will count on you to:

• Contribute to overall firm success by driving growth within the design offering as part of Lippincott’s integrated approach

• Promote continual creative improvement and actively contribute to a culture of innovation and excellence

• Develop and deliver thought leadership (IC) on a broad range of design topics to drive authority in the category

• Evangelize emerging technologies and cutting-edge design solutions among the broader organization, encouraging integration of these frameworks into Lippincott’s overarching POV

• Develop strong senior level client relationships to generate new business opportunities and to maintain and grow a pipeline of new business extensions

• Support new business initiatives by participating in RFIs, RFPs, presentations and pitches representing Lippincott’s design capabilities

• Inspire and lead teams to deliver exceptionally creative and rigorous solutions to our clients’ challenges – remaining hands-on with projects

• Interview, mentor, coach and develop talent, guiding team members to fulfill their full potential

What you need to have:

• Advanced experience managing the creative development process in a client-services environment

• Deep hands-on immersive design experience in a client-services environment

• Design-related Bachelor degree from a leading design institution – postgraduate degree a plus but experience is a relevant substitute

• Demonstrable portfolio and experience in developing diverse strategic design solutions for complex brand and innovation challenges

• Demonstrated ability to develop new solutions to solve client problems and then productizing these for repeat use across clients

• A strong understanding of Agile / scrum-related design methodology

What makes you stand out:

• Ability to successfully lead within a complex matrixed organization

• Strong ability to provide clear creative direction and provide timely and helpful feedback to improve creative processes and to keep work on budget and schedule

• Proven leadership skills with experience guiding, motivating and inspiring large teams

• Proven mentoring, supervisory, and team-building skills – leading by example

• A strong desire to remain hands-on with projects and teams

• Excellent presentation skills and communication abilities at all levels of both internal and client organizations

• Strong ability to prioritize work and resources across engagements based on short and long-term needs

• Demonstrated thought-leader in the immersive design space with a strong following, published and/or presented intellectual capital

• Comprehensive awareness and interest in emerging platforms and technologies and their impact to on business and design

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Lippincott
Lippincott is a global brand, marketing and experience consultancy committed to helping companies address their most complex brand challenges. Identifying fresh opportunities and realizing brand possibilities is our specialty. Since 1943, Lippincott has produced lasting, transformative impact for clients across a range of sectors. As part of the Oliver Wyman group, Lippincott brings high-caliber industry and operational insights into our work, blending a management consultancy’s strategic rigor with a proven legacy of design and creativity.

Who We Are, Together…
We promote a culture of collaboration and performance through our three core values:

We demand better, reach higher, and expect more of ourselves and our colleagues. We demonstrate gratitude, offer support, and embrace optimism every day.

We celebrate debate, discussion, disagreement, and feedback, with an open mind to new ways of thinking and doing.

We act with passion, intention, and goodwill while building on and elevating everyone’s contributions and sharing in our collective success.

In our pursuit to produce meaningful change, we want our people to feel heard, respected and valued through our words and actions – goals we can only achieve with a sustained commitment to inclusion and belonging. We seek the best and brightest ideas from a variety of backgrounds and experiences because we know that’s what it takes to continuously push the boundaries, solve our clients’ most complex challenges, and foster an inspiring culture of rigorous creativity. We celebrate and leverage our differences and our commonalities so everyone feels safe, supported and encouraged to be wide open, to say “yes, and!” and to demand better of ourselves and one another. We aspire to be positive role models for inclusion at an individual level, corporate level, and societal level.

Lippincott is an Equal Opportunity Employer. All employment decisions at Lippincott are based on business needs, job requirements and individual qualifications without regard to race, national origin, age, religion or belief, sex, sexual orientation, gender identity, veteran or disability status or any other status protected by the laws or regulations in locations where we operate. We are committed to promoting a workplace that we are all proud to be a part of. #Lippincott

Oliver Wyman, a business of Marsh McLennan (NYSE: MMC), is a management consulting firm combining deep industry knowledge with specialized expertise to help clients optimize their business, improve operations and accelerate performance. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.