About Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

About the Role:

As part of its continued evolution, Oliver Wyman is delivering a multi-year, firmwide transformation to embed advanced digital and technology-enabled capabilities into how the firm operates and delivers value. This enterprise-wide initiative spans product development, technology convergence, activation and change, communications, and regional execution across teams and geographies.

We are seeking a PMO Manager to lead program management and governance for one of Oliver Wyman’s most significant internal transformation initiatives. This is a complex, enterprise-scale program operating in a fast-moving, high-ambiguity environment, requiring strong judgment, structure, and leadership.

In this role, you will act as the central integrator across multiple workstreams, developing a deep understanding of how initiatives interlock and how risks, dependencies, and trade-offs affect overall outcomes. You will be expected to operate independently, anticipate issues early, and provide challenge and perspective — not simply coordinate activity.

The role spans the full seniority spectrum, from hands-on analytical execution to peer-level engagement with senior leaders. You will support high-stakes decision-making, shape governance forums, and help ensure that leadership conversations are focused on the right priorities at the right time.

The work involves evolving priorities, open-ended deliverables, and complex stakeholder dynamics, reflecting both the pace of technological change and its implications for how a global consulting firm operates. You will act as a role model for program excellence and help shape best practices for large-scale transformation delivery.

On a strong day, you bring clarity to complexity, reframing fragmented inputs into decision-ready views, surfacing risks early enough to change outcomes, or helping senior stakeholders align on priorities and trade-offs. Your work will directly influence not just whether the program stays on track, but the quality of the decisions that guide it.

Key Responsibilities:

• Lead the end-to-end governance and execution of a major firmwide transformation, integrating progress across product delivery, technology builds, activation and change, communications, and regional initiatives

• Own program planning, critical path, and dependency management, proactively identifying delivery risks, resourcing constraints, and decision points, and driving timely resolution

• Prepare and lead senior stakeholder forums (e.g., steering committees and executive touchpoints), including agenda setting, synthesis of insights, framing of decisions, and articulation of trade-offs

• Act as a thought partner and constructive challenger to workstream leads and senior sponsors, testing feasibility, prioritization, sequencing, and alignment with overall program objectives

• Ensure high standards of transparency and reporting, translating complex delivery signals into concise, decision-ready views for leadership

• Manage and mentor PMO resources, fostering consistency, rigor, and professional development across the PMO function

• Continuously evolve PMO ways of working, adapting governance, cadence, and tooling to suit a fast-changing transformation context and keeping processes fit-for-purpose rather than over-engineered

Experience Required:

• 5+ years of experience in program, project, or product management roles, ideally within professional services, technology transformation, or enterprise change environments

• Proven track record of leading complex, multi-workstream programs involving senior stakeholders and significant ambiguity

• Strong experience in program governance, planning, risk management, and stakeholder management, including operating as a peer to senior leaders

• Demonstrated ability to synthesize complex information into clear recommendations for executive discussion and decision-making

• Expertise in project and program management methodologies (e.g., Agile, hybrid, Waterfall), with the judgement to apply them pragmatically rather than by the book

• Intellectual curiosity, a learning mindset, and personal adaptability are baseline expectations at Oliver Wyman and will be assessed through interviews and practical discussions.

Skills & Attributes:

Below are four skills that are critical to success as a PMO Manager in Oliver Wyman.

1. Enterprise-scale program leadership

• A strong track record in program and change management combined with the ability to see the strategic picture across multiple interdependent workstreams. This includes anticipating risks, understanding trade-offs, and making informed decisions on prioritization and escalation in a fast-moving environment

2. Senior decision support through analytical synthesis

• Advanced analytical capability to derive insights and formulate clear recommendations, turning complex inputs into decision-ready materials that shape leadership discussions rather than simply report status

3. Influence, alignment, and stakeholder leadership

• Proven ability to influence and align senior stakeholders across roles, levels, and backgrounds, managing competing priorities, navigating tension, and maintaining momentum without formal authority

4. Operational rigor

• Exceptional attention to detail, strong proficiency with core productivity and collaboration tools, and comfort leveraging digital tools to support program execution. Ability to provide reliable governance, high-quality materials, disciplined follow-through, and calm execution under pressure

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.