We are seeking a Product Strategy Designer to join our Design Team at Mercer. You will be joining us in building Oliver Wyman’s new hub in Lisbon.

This is a hybrid role that has a requirement of working at least three days a week in the office.

About the Role:

Oliver Wyman is seeking a Product Strategy Designer to strengthen product strategy through design at the initiative and epic level, operating upstream of delivery. This role sits within the Global Creative Studio and partners closely with Product Strategy, Product Design, and Research teams to shape product direction before execution decisions are made.

The Product Strategy Designer focuses on concept development, value articulation, and strategic design to support investment decisions, prioritization, and roadmap definition. The role translates strategic intent into clear, user-centered product concepts that align stakeholders and provide strong direction for downstream delivery teams.

Working as part of the product strategy workstream, the Product Strategy Designer:

• Collaborates with Product Strategy leadership to ensure strategic objectives are reflected in tangible, design-led concepts

• Partners with Product Design teams to establish strategic framing, coherence, and guardrails across initiatives

• Works with Research and Insights teams to ground strategy in validated user needs, workflows, and real-world contexts

This role represents the voice of the end user at the strategy level, ensuring that product decisions are informed by user value, usability, and long-term product coherence—before commitments are locked into delivery.

The Product Strategy Designer does not own delivery or detailed interaction design. Instead, the role ensures that product strategy is:

• Clearly articulated through design concepts and narratives

• Consistently grounded in user insight and research

• Aligned with Oliver Wyman’s product vision and client needs

• Ready for confident investment and execution decisions

As a strategic complement to Product Strategy leadership, this role embeds user-centered design thinking into early-stage decision-making and strengthens alignment across strategy, design, and delivery.

We will count on you to:

• Develop future-state product concepts and high-fidelity designs that articulate value, experience, and strategic intent from the business ranging from day to day concepts to executive ready presentations

• Translate strategy into initiative-level designs that guide prioritization and roadmap decisions

• Partner with Product Design teams to guide design direction and ensure coherence across Quotient Inside products

• Collaborate closely with Research and Insights teams, including user interview assistance, to embed deep user empathy into product strategy

• Pressure-test concepts with product, engineering, and delivery partners to ensure feasibility

• Contribute to shared standards and best practices for product strategy and concept design

What makes you stand out?

• 8+ years of experience in product design, product strategy design, or experience design roles, with a strong focus on upstream concepting and strategic design

• Strong portfolio demonstrating concept development, strategic thinking, and high-fidelity design

• Experience working upstream of delivery to inform product direction and investment decisions

• Background in consulting, professional services, or complex enterprise environments preferred

• Proven ability to influence senior stakeholders through design, storytelling, and visual communication

Technical Skills:

• Expertise in Figma and related design and prototyping tools

• Experience leveraging AI tools (e.g., ChatGPT, Claude) to support ideation and design exploration

• Familiarity with digital product development environments

Skills and Attributes:

• Ability to synthesize research, insights, and strategy into compelling design narratives

• Demonstrated ability to conduct and structure user interviews independently or in collaboration with research teams

• Strong collaboration skills with product, design, research, and engineering teams

• Executive-level communication and storytelling capability

• Comfort operating in ambiguity and shaping direction without formal authority

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

• As of November 7, 2024, the Business Group Global Boilerplate Language, Country Specific Regulatory Language (Ex. US EEO Statement) OR Global Diversity Statement, and Global Hybrid Work Policy Statement have been automated except for:

• Marsh McLennan Agency

• Mercer Marsh Benefits

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.