The Opportunity:

As an Assistant Human Capital Manager, you will be part of the HC Operations team that deliver proactive and business focused HC advice and services for the South East Europe.

This is a hybrid role that will require your presence in the Milan office 60 % of the time.

Key Responsibilities for Italy and Greece:

Employee Relations, Engagement and Communications

• Handle and resolve employee relations issues, escalating issues to Leadership when required
• Provide guidance to employees and managers on issues relatingto performance, fairness, and culture
• Support initiatives aimed to build and maintain a strong office community in an inclusive environment
• Create and distribute employee communications as required

Program Administration; Policy and Procedure Implementation

• Ensure uniform and equitable application of policies and procedures
• Provide guidance and answer questionson policy interpretation
• Support internal and external audits
• Process employee transactions (hires, terms, payroll changes, position changes, department changes, LOAs) for Workday updates via Employee Transaction Tool (ET)
• Support budgeting efforts and function invoice tracking
• Manage time off reporting, policies, service awards

Pre-Hire, Orientation, Training and Exits

• Oversight of the hire, onboarding and exit processes, in collaboration with the HC Coordinator

Payroll and Benefits Oversight

• Point of contact for payrolland benefit operations and queries, in coordination with the external provider and internal interfaces
• Support the HCM in handling insurance and benefits programs
• Oversight Funds, Pensionand Insurances payments, liaising with Finance

Talent Acquisition and Retention for Support Professionals (SPs)

• Support SP hiring managers and SPTM in understanding job requirements of open roles

Other Responsibilities

• Support Independent Contractor process (approvals, agreements, payments)
• Maintain a continue dialoguewith Finance
• Participate in ad hoc Global HC Ops projects
• Provide relevant HC input to local Leadership to guarantee a consistent treatment of OW different population (Consulting, Specialist, SP, Actuarial)

Experience required:

• Bachelor’s or Master’s degree with 5+ years of human resources generalist experience required, preferably in a professional services environment in Italy, experience with Greece would be a nice plus
• Leadership experience would be a plus - leading projects and/or teams, facilitating discussions, mentoring more junior HR colleagues, and advocating for policy or other initiatives.

Skills and Attributes:

• Fluent written and oral English and Italian; working knowledge of Greek - nice to have
• Current knowledge of employment law and practices in Italy, Greece would be a nice plus
• Driven to provide a high level of service in a fast-paced environment
• Can work effectively, autonomously and in a team environment
• Curious, creative, strategic forward thinker, who continually seeks ways to improve the way things are done
• Extra-mile attitude, team player, ability to communicate effectively with all levels of thefirm
• Able to be productive, flexible and to simultaneously manage multiple project priorities in a fast pace, performance-driven environment
• Availability to travel for training or upon business needs
• Proficiency in MicrosoftOffice Suite, Word and Excel,Power Point and Workday a plus.

We offer:

• Friendly and flexible workplace
• Opportunity for professional growth and access to mentors and training
• Competitive salary package
• Corporate culture that supports work-life balance
• Stimulating, international environment, rich of social events and gathering
• Charity/volunteering days initiatives
• Fresh fruits, beverages and snacks in the office
• Private healthcare, sport card, meal vouchers, life insurance, savings plan

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.