At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Job Overview:

The Assistant Human Capital Manager plans and administers human resources activities for colleagues in multiple offices, as well as colleagues who are working remotely. Will provide frontline HR support to employees and management along with providing regional support to the HC Operations team. Responsibilities include the coordination and support of a variety of Human Capital activities, including but not limited to the assigned Region/Offices. This person will assist with initiatives to help build and maintain a strong office community in an inclusive and positive office environment. Activities may include program administration, policy and procedure implementation support, payroll and benefits employee assistance, orientation, employee engagement, and employee relations.

Key Responsibilities:

Program Administration

• Provide guidance and answer questions on policy interpretation, ensure uniform and equitable application of policies and procedures.

• Administer Talent Management programs, such as leaves, rotations, and work schedules, generate and distribute appropriate documentation.

• Maintain time off tracking/reporting, and data for service awards.

• Enter Employee transactions and draft related documents for new hires, transfers, manager changes, pay changes, status/role changes and terminations. Ensure and request required approvals are obtained.

• Provide assistance to resolve payroll and benefit issues and answer general questions.

Pre-Hire, Orientation, Terminations

• Ensure new hires have first day logistics and details, including required paperwork, such as I9s and authorized work documentation.

• Organize and conduct Day 1 orientation (schedule presenters, order lunch, reserve meeting rooms).

  • Coordinate with departments to address specific on boarding requirements.

  • Deliver presentations that meet high quality standards.

  • Process new hire paperwork.

• Troubleshoot operational issues (such as travel, expense and IT).

• Conduct exit interviews for departing employees.

Other HC Activities

• Provide guidance to employees relating to confidential matters.

• Distribute employee communications as required.

• Manage required documentation in accordance with legal and company requirements and ensures accuracy and completeness.

• Other duties as assigned, including projects related to the business or the regional HC Services team.

Experience Required:

• Bachelor's degree with 5+ years of human resources experience required, preferably in a professional services environment.

• Three years leadership experience - leading projects and/or teams, facilitating discussions, coaching clients, mentoring more junior HR colleagues, and advocating for policy or other initiatives.

• HR Certification is a plus.

• Knowledge of trends and changes in Human Resources legislation, and conveys local, state, and federal laws where appropriate

• Proficiency in Microsoft Suite including, Outlook, Word, Excel, Power Point

• Experience with Workday is a plus

Skills and Attributes:

• The ability to be productive, flexible and to simultaneously manage multiple project priorities in a complex, performance-driven environment

• Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy

• Proven experience in a role requiring a high degree of organizational skill, accuracy, access to confidential information and a strong sense of urgency

• Excellent verbal and written communication skills; strong interpersonal and facilitation skills

• Ability to communicate effectively with all levels of the firm

• Creative, strategic forward thinker, who continually seeks ways to improve the way things are done

• Results/solution oriented

Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.