Responsible for Service financial and operational tasks including documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities.
Responsibilities
- Supports service leaders through the creation and interpretation of business reports
Collects, validates, inputs, and reconciles service data into system applications Communicates effectively with customers and other team members
Responsible for reviewing and receiving purchase orders
Ensures material and labor costs are posted to correct work order in a timely manner
Coordinates payroll activities for Service
Ensure technicians post their time on a daily basis
Reviews billing backlog and coordinates with Area Service Managers, Field Technicians, customers, and warranty claims as necessary to adapt and overcome all obstacles.
Process maintenance contract billing I/A/W contract guidelines
Review service tickets and perform the invoicing process for internal and customer applications
Performs general administrative functions to support the Service processes Sets-up service agreements in system application based on transition documents
Records relevant correspondence and issues, relevant meetings minutes and other conversations
Research and work with ASM to resolve invoice disputes in preparation for attendance of monthly calls
Participate in weekly meetings
Process and track service warranty claims
Flexibility to work overtime/ weekends, as required
Qualifications
One-year certificate from college or technical school; or six (6) months to two (2) years of related experience and/ or training; or equivalent combination of education and experience.
Working knowledge of office equipment and Microsoft Office products Understanding of business financial concepts and fundamental understanding of financial analysis required.
Benefits & Perks – What’s In It For You
Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect:
Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Paid time off, stewardship and parental leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.
About Hussmann
For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. For more information about Hussmann, please visit www.hussmann.com.
Hussmann is a subsidiary of Panasonic USA.
Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.