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Strategy & Planning Grp Mgr (R&D & Microsoft Copilot)

PNC Financial Services

PNC Financial Services

Multiple locations
Posted on Sunday, June 9, 2024

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Strategy & Planning Group Mgr you will work within PNC's AI and Intelligent Automation Center. You will be based in Pittsburgh, Cleveland, Birmingham, Dallas, Philadelphia, New Jersey or New York.

The Artificial Intelligence and Intelligent Automation Center - Research & Development team is responsible for solving business problems using AI. The team is engaged on strategic projects which include new product design, generative AI, data science, and automation opportunities. The team is involved throughout the lifecycle of a solution from ideation to research to proof of concept to prototype to the initial pilot implementation.

As a Leader of the team, you will be responsible for continuously incubating new ideas by exploring business problems, learning about new AI technology, performing research on uses of AI and engaging a variety of different industry, technology, and PNC experts.

Additional work will be project based and can range based on a variety of projects
 Exploring new technologies through market research, vendor reviews, proof of concepts, and reverse engineering solutions.
 Building initial prototypes through development and testing with new tools or new uses of existing tools.
 Testing new operating models by leading high priority projects and acting as product owner for artificial intelligence solutions.
 Managing external partnerships by assisting in solution design and execution.

Skills we are looking for include:
 Provide oversight and strategic direction for enterprise-wide programs (e.g., Microsoft Copilot)
 Oversee the enterprise-wide intake and prioritization process of AI opportunities
 Oversee the enterprise-wide AI risk an control monitoring processes
 Lead projects by setting a strategic vision, organizing work sets, and delivering solutions which achieve the stated goal
 Collaborate effectively with others, open to differing perspectives, and problem solve to build the best solution for the bank
 Build technical solution designs which outline the development work needed to achieve the goal
 Coding experience with the ability to learn new languages and platforms & develop solutions quickly
 Ability to reverse engineer a platform to understand how it works and communicate findings to key stakeholders
 Building custom AI solutions is a plus: Python, R, use of data science tools (DataRobot, Cloudera Data Science Workbench, Anaconda, Jupyter Notebook, etc.)
 Building AI solutions through a platform is a plus: use of Doc AI, virtual assistant, robotic process automation, speech to text, or text analytics tools

Job Description

  • Directs Strategic Planning team to execute initiatives, including analysis, oversight and support for solution development.
  • Identifies strategic opportunities that add value to the business and to achieve business goals.
  • Defines and oversees the resources for each assigned strategic initiative. Manages the overall strategic initiative to help ensure revenue, expense and other business objectives are met. This may include defining, monitoring and using service metrics to assess performance.
  • Develops strong partnerships with key decision-makers to ensure cross-business and cross-functional alignment and synergies.
  • Builds winning teams by providing effective leadership, management and development of employees.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

  • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
  • Live the Values - Role models our values with transparency and courage.
  • Enable Change - Takes action to drive change and innovation that will transform our business.
  • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
  • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.


Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Branding, Change Management, Creative Process, Design Thinking, Influencing Others, Innovation, Machine Learning, Strategic Planning, Taking Initiative


Business Case Justification, Influencing, Innovation, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking, Visioning

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.




No Required Certification(s)


No Required License(s)

Pay Transparency

Base Salary: $130,000.00 – $261,300.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/07/2024, although it may be longer with business discretion.


PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.