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Marketing & Sales Administrator - Escrows & Payment Services

PNC Financial Services

PNC Financial Services

Marketing & Communications, Sales & Business Development
Multiple locations
Posted on Sunday, June 9, 2024

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Marketing and Sales Administrator - Escrow and Payments Services, within PNC's Treasury Management Group, you will be based in San Diego, California or Los Angeles, California. This is a hybrid role with some flexibility to work remotely.

• Review and communicate information on announced M&A transactions via MergerMarket, Pitchbook, etc. to bankers where PNC has a connection with deal parties or law firms.
• Proactively monitor and analyze market trends impacting Escrow & Paying Agent services to provide guidance to the Sales/RM team on potential market opportunities.
• Stay up to date on industry shifts, identify emerging opportunities, and monitor competitor activities.
• Monitor the law firms engaging in transactions by analyzing the deal sizes, competitor pricing strategies, and other factors of specific transactions.
• Provide a weekly summary of the major deals closed or engaged by PNC and its competitors, detailing the involved law firms, transaction types, and size.
• Track law firm engagements and fee revenue, provide comprehensive insights to the Sales/RM team including charts illustrating the number of deals engaged by the law firm, the type of deals, and the revenue generated by each law firm.
• Assist sales team in preparing sales outreach/communications/marketing pitch/call confirmation and attendance as needed/deal documentation (fee schedules, product feature/function, etc.) with potential and current clients.
• Update CRM activity and deal progression.
• Assist with planning client events and occasionally participate in such after standard business hours.

-Bachelors Degree, Associates Degree and or equivalent experience.
-2 + years of related sales and or marketing administrative experience.
-Strong interpersonal skills to work effectively with a variety of sales professionals and sophisticated external clients.
-Strong organizational and administrative skills.
-Detail oriented and deadline driven.
-Ability to review data and determine trends.
-Ability to use Microsoft Office: Word, Excel, Power point.
-Ability to use CRM is a plus.
-Sales reporting experience is a plus.
-Knowledge of mergers and acquisitions is a plus.
-Ability to work in a fast paced sales team environment.

Job Description

  • Provides support and assistance for implementation and/or administrative efforts for line of business initiatives. Demonstrates commitment to quality by delivering the CARES model to customers and/or internal partners.
  • Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
  • Partners with other departments or other functional areas in support of line of business initiatives.
  • Independently provides data collection, research and reporting for assigned line of business initiatives.
  • Recommends and delivers best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.


Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.




No Required Certification(s)


No Required License(s)

Pay Transparency

Base Salary: $58,500.00 – $97,500.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/07/2024, although it may be longer with business discretion.


PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.