Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sales Operations Administrator within PNC's Linga organization, you will be based in Naples, FL.

The Sales Operations Administrator is an operations position whose primary purpose is to facilitate the rapid conveyance of approved sales contracts from sales to accounting in a manner which both maximizes our organizational productivity/bandwidth while optimizing the content of all sales contract packages.

This is successfully achieved through the reliable and timely completion of the following responsibilities and actions:
• Upon the receipt of every sales contract package, confirm that it has been signed and approved by the Linga Head of Sales.
• Thoroughly reconcile all the contents of the package for correctness, completeness and accuracy.
• Enter all remaining mandatory contract package information which is the responsibility of the Sales Administrator to complete.
• Wherever and whenever items from the sales contract package are missing or incorrect, meet with the Sales Representative and/or the Head of Sales to promptly obtain all corrections.
• As soon as the sales contract package is complete and correct, relay the package to accounting for prompt transactional data entry into all necessary database systems to enable the prompt and accurate implementation with the client.
o Wherever and whenever issues, questions or concerns may emerge with accounting, work with them collaboratively and cooperatively in a manner which resolves all difficulties or disputes in a speedy yet pleasant manner.
• Maintain Linga’s pricing tables, sales pricing guides and equipment bundles in an up to date and accurate manner at all times
• Continuously provide feedback to the Chief Operations Officer, the Head of Sales and the Controller to enable the creation of a Linga culture which is based on continuous improvement and customer satisfaction.

Job Description

• Manages a portfolio of assets or liabilities with a primary focus on developing and executing pricing strategies. Performs duties relating to tax management ad needed, including, but not limited to, the knowledge of and the ability to utilize tax laws, organizational tax practices, obligations, issues and trends.
• Develops, recommends and executes pricing strategy with senior team members. Maintains joint accountability for results with key partners. Applies business insight and pricing tools to optimize pricing (risk-based for lending).
• Develops and utilizes reporting and insights to present strategy recommendations and results. Surveys and analyzes the competitive landscape continuously to identify risks and opportunities. Performs and oversees ad hoc pricing analysis and reporting.
• Manages rate exception process and strategy. Provides guidance to front-line employees and managers. Creates, develops, executes and tracks exception rate policy and compliance.
• Manages pricing inputs into annual planning process and quarterly and interim forecasts. Collaborates with key partners for overall product forecasts and plans. Identifies macroeconomic trends and drivers that influence market-wide volume fluctuations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Budget Analysis, Budget Management, Competitive Advantages, Data Analytics, Enterprise Resource Planning (ERP), Executive Relationship Management, Pricing Strategies, Pricing Tools, Taxes

Competencies

Business Acumen, Data Gathering and Analysis, Effective Communications, Financial Forecasting and Modeling, Pricing Models and Analytics, Products and Services, Retail Pricing, Sales Support and Administration

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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