About R/GA

In our 40-year history, we’ve changed a lot—from a culture-defining film title studio (Superman, Alien, Ghostbusters); to an interactive advertising agency; to an award-winning product and marketing agency with design, technology, communications, ventures and IP practices. We like change, and like to navigate our clients through it too.

Our approach to work is always human first. This unwavering focus helps us create meaningful and memorable experiences that live across digital platforms and often blur the line between the digital and real worlds. We believe disruptive thinking happens when you collide experts in design, technology and culture.

About the Role

Our Business Leadership team serves as the first line of contact with our clients. They identify client needs and work strategically to provide thoughtful solutions with measurable results. We set the bar high at R/GA. We don’t just strive to solve our clients’ problems; we challenge ourselves to transform their entire category.

The Director, Business Leadership is accountable for managing medium-scale client engagements, is a key partner to Managers/Director level clients, and is actively leading projects and teams to drive positive outcomes. You set day-to-day directives for teams across your projects, and look for ways to push our craft, elevate our relationships, and grow our business.

In this role, you’ll lead brand design and consulting initiatives within a fast-paced, project-based model—serving as a strategic partner to clients, helping shape brand systems, and driving high-volume delivery across a constantly evolving set of needs.

Here’s what you should know if you want to be a Director, Business Leadership at R/GA:

On any given day you might

• Act as a strategic partner to clients—not just taking feedback, but co-creating presentations and deliverables with them, including executive-facing decks and strategic narratives
• Lead conversations around brand design fundamentals, including typography, color palettes, and how a brand operates as a full system
• Architect and support RFP responses and proposals, helping define approach, timeline, and strategic POV
• Work closely with Program Management to navigate rapid shifts in scope, timeline, and deliverables, helping teams and clients make sense of change while maintaining momentum
• Work closely with clients across Director, Senior Manager, and Manager levels, while gaining exposure and building trust with VP-level stakeholders
• Proactively identify and shape new opportunities to demonstrate R/GA’s value and grow the account in a fast-moving, non-AOR model
• Guide clients through the full brand design lifecycle, from strategic planning and creative concepting through design development and delivery, ensuring alignment and excellence at every stage
• Oversee a range of brand design-focused projects, from visual identity systems and brand toolkits to experience guidelines, branded platforms, and cross-channel activations
• Work with other agency teams to represent our work and the brand overall on behalf of clients
• Lead client and internal teams to think big picture—aligning work with broader business goals and opportunities
• Lead internal creative, strategy and production reviews, providing clear and business-driven feedback to elevate strategic and creative output
• Experience working in and / or leading a cross-functional agency team
• Act as an extension of the client’s team, offering a strategic POV across core and adjacent workstreams grounded in business understanding
• Shape and lead multidisciplinary project teams, working closely with Talent Management to align resourcing with business needs and broader talent strategy
• Confidently lead client conversations and decision-driving discussions independently to prioritize efforts and maintain momentum
• Know when to bring in R/GA leadership to navigate key relationship or conflict moments
• Own forecasting in partnership with Program Management and manage hours across disciplines
• Understand scope deeply, estimating time and run rate, managing against allocations, and flagging scope creep early with solutions
• Drive the creation and delivery of Quarterly Business Reviews and financial flash analyses
• Support your Client Lead in ensuring profitability across your business, in context with broader organizational goals
• Drive healthy client relationships and sustained revenue growth by leading new and organic opportunities, crafting strategic proposals, and identifying cross-sell and up-sell pathways across R/GA’s offering set
• Partner with the Marketing team to support thought leadership and elevate R/GA’s point of view
• Work across Client and Practice Leads to understand how decisions in your business impact others
• Identify organic growth opportunities within the client team

The ideal person

• Has meticulous attention to detail and is highly solutions-oriented, with the ability to scenario-plan and adjust quickly
• Understands the financial and staffing impacts of shifting scopes and can adjust plans accordingly
• Thrives in dynamic, ambiguous environments where forecasting and timelines change often
• Willing and able to travel domestically up to once per month
• Can confidently step in for strategic or creative delivery when needed
• Navigates conversations about incremental project fees without oversight
• Brings fresh perspective and challenges norms by applying expertise from past roles
• Stays active in the industry through events, talks, and ongoing engagement with the broader creative and business community
• Stays three steps ahead to position strategic and creative work for success
• Has outstanding public speaking skills and experience
• Can foster strong, cohesive working interdisciplinary teams
• Can define solutions that generate measurable results for our clients
• Able to work in a fast-paced environment

You Bring

• 8–12 years’ experience in brand design, consulting, or digital agency environments, with a strong foundation in brand systems and visual identity work
• 1–3 years’ experience at the Director level, with the confidence to own workstreams independently
• Brings experience managing high-volume project loads, within a project-based agency model
• Previous experience working within brand design or brand consultancy agencies, with a strong grasp of brand systems and visual identity
• Proven ability to lead client discussions around design craft, from conceptual intent to executional detail, within a strategic business context
• A proven track record of successfully managing multiple pieces of business and/or large scale projects totaling $2M - $5M portfolio value
• Deep expertise across brand design and identity systems, with hands-on involvement from strategic development through design execution, toolkit creation, and implementation across channels
• Proven experience leading integrated brand programs across digital, physical, and experiential touchpoints—including web, mobile, environmental, and social—ensuring cohesion and consistency across platforms and partner collaborations
• A track record of multi-­tasking in a fast­-paced creative environment
• Proficiency in MS Office, especially Powerpoint and Teams
• Proficiency in Slack and using it as a collaborative tool for maintaining team communication via remote working

*This role is based in NYC. Candidates must be located in NYC or willing to relocate before their start date. This position offers a hybrid work model, but regular in-person collaboration is expected.

The hiring range for this position is $135,000 to $195,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s applicable skills, pertinent experience, and qualifications.

#LI-DNI