The Associate Director, Salesforce Development Lead will be responsible for the technical design and development of cross-functional, multi-platform application systems and is actively a part of the application development of the new Capital Markets CRM Salesforce FSC application. This is a new application build that will leverage core CI/CD frameworks to continue to build out new CRM capabilities. Looking for someone with an innovative and engineering mindset with strong Salesforce CRM development experience to continue to build out the best-in-class and differentiated CRM application. Liaising with the other development team members, he/she participates to work and embrace engineering principles, identify and use modern development tools, and optimize CI/CD pipeline with full deployment automation. This is a both hands-on development role with an opportunity to lead a strong team of developers.

What will you do?

• CRM Development Toronto Team Lead responsible for the E2E development of the CRM Salesforce platform

• Manage all the day to day App Dev activities, be accountable for the quality of the development, Mobile, interoperability with other system, CI/CD process is defined/followed and ultimately resolving all CRM related Data issues. Key role to help drive the end delivery of the CRM migration program.

• Hands-on development with team management responsibilities

• Analyzing features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs, and hardware. Ensuring that expected application performance levels are achieved

• Consulting on business assessment and requirements analysis processes, for the development of hardware and operating systems.

• Performing complex application programming activities, including coding, testing, debugging, documenting, maintaining, and modifying complex applications programs.

• Coordinating coding, testing, implementation and documentation of application solutions.

What do you need to succeed?

Must have:

• A Bachelor of Science/Engineering Degree in Computer Engineering, Computer Science, or equivalent field of study with 7+ years’ experience hands-on development experience including 5+ years developing within the Salesforce.com and leveraging AI

• 2+ years of people management experience with proactive attitude to Salesforce enhancements and bringing existing code into best practices

• Experience working with Large data sets, bulkification, data migration and data cleanup

• Experience in Agile development and version control systems like GitHub and build frameworks like TeamCity/Jenkins/Artifactory/UCD, etc.

• Hands-on programming experience (e.g., Java, Apex, LWC, Visualforce, etc.) and capable to debug code independently and peer code-review

• Knowledge of developing distributed cloud applications (Docker/ Kubernetes /Containerization)

Nice-to-have

• Experience with within the FSC platform

• Working experience in Capital Markets

• Prior experience in Python, enterprise DataLake concepts (S3, Aperture, Databricks, Snowflake, etc.)

• Ability to read and interpret data formats, including SQL, YAML, JSON, and XML

• Working experience with APIs including using Postman

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, fast pace, collaborative, and high-performing team

• Access to a variety of job opportunities across business and geographies.

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Job Skills

Active Learning, Agile Methodology, Application Integrations, Applications Programming, Customer Relationship Management (CRM), Debugging, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Mobile Telephones, Multiplatform Development, Programming Languages, Requirements Analysis, Salesforce (Software), Salesforce Platform, Software Development Life Cycle (SDLC)

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCAPITAL MARKETSRegularSalaried2025-10-202025-11-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.