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Senior Associate, GE Trade Support

RBC Capital Markets

RBC Capital Markets

Customer Service
New York, NY, USA
USD 85k-135k / year
Posted on Oct 24, 2025

Job Description

What is the opportunity?

PURPOSE

  • Provides operational trade/sales support and operational client service functions in support for OTC derivatives and listed equities, options, bonds and futures

What will you do?

  • First line of contact for client/counterparty and operational staff for all middle and back office related issues and inquiries.

  • Primary Escalation point for fellow teammates as well as internal and external parties, in addition to the below First Line of contact listed above

  • Lead contributor/participator for Projects and Initiatives within our group/operations and/or function as the conduit for trading and sales

  • Allocate institutional orders to client sub accounts.

  • Process post trade date corrections and cancel / re-bills.

  • Work through the daily fail report and unmatched trades report. Work with client back office personnel to resolve failing trades and unmatched trades.

  • Work with back office to actively monitor settlement exceptions, ensuring timely settlement.

  • Work with Toronto P&S / Contracts, R&D and trading as a liaison for street-side clearing.

  • Act as a contact for Institutional traders regarding billing, settlement discrepancies and trading errors.

  • Manage and reconcile inventory held by the desk. Take the necessary action to help Trading manage their holding within the set boundary

  • Reconcile wash and inventory accounts used for Institutional billing.

  • Coordinate Buy-in and Sell-out processes between traders, operations, and clients.

  • Coordinate with new accounts group to open and maintain Institutional client sub-accounts.

  • Action various reconciliation reports; Imatch and related report Product Control, Sophis support, SPBS, and GEDA.

  • Calculation of OTC notes and options and distribute out both internally and externally

  • Instrument set up (instruction to internal and external)

  • Calculation of “in and out of scope” for 871m issues

  • KEY RELATIONSHIPS

  • Clients, Trading, Sales, External Counterparties , Product Control, GEDA, Sophis Support, Corporate Actions, Regulatory, and all remaining Operations Functional group interactions on a daily basis.

What you need to succeed?

Basic Qualifications (Legislative Requirement)

  • Minimum 5 years of Operations experience

  • Strong written and oral communication skills

  • SIE and Series 99 Required

Suggested Qualifications:

  • 5 years Operations experience

  • Strong MS Excel skills

  • BA/BS

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

  • Leaders who support your development through coaching and managing opportunities.

  • Ability to make a difference and lasting impact.

  • Work in a dynamic, collaborative, progressive, and high-performing team.

  • Opportunities to do challenging work.

  • Opportunities to build close relationships with clients.

  • The expected salary range for this position is $85,000 to $135,000 USD depending on your experience, skills, and registration status, market conditions and business needs.

    You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

    RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high-performance culture

  • Enables collective achievement of our strategic goals

  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Analytical Thinking, Banking, Bank Products, Communication, Critical Thinking, Customer Inquiries, Customer Interactions, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK

City:

New York

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-10-23

Application Deadline:

2025-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.