What is the opportunity?

Provide support to the Global Transaction Banking (GTB) Due Diligence (DD) team and other lines of business, in performing customer due diligence, client risk assessment, and other first line of defense (1LOD) AML/KYC activities. Act as a subject matter expert, roll-out tester, trainer, and implementer of the team’s projects and initiatives that have been documented and specified and are designed to drive efficiencies and transition the team to a perpetual KYC (pKYC) environment.

What will you do?

• As part of client due diligence, the incumbent ensures that information obtained is of high quality, is consistent with Policies and Procedures, and satisfies local and RBC Enterprise regulatory requirements.
• Performs Client Risk Scoring, Client Identification, and KYC documentation reviews for on boarding (new relationships) and KYC Refresh/Remediation (existing relationships).
• Inputs and updates AML/KYC client information across internal source systems and databases to maintain data accuracy and timeliness.
• Identifies and escalates high-risk records and applications to the relevant stakeholders (Vice President DD, Director DD, High Risk Client Management, or AML Compliance) and ensures required sign-off is obtained in compliance with Center of Excellence (COE) governance.
• Maintains oversight of file progression by tracking completion rates, managing approval workflows, identifying outstanding items, and developing action plans to expedite information collection and provides reporting support to the Vice President, DD for team metrics and performance.
• Supports DD staff development through peer coaching and training on client review procedures and the rollout of efficiency and pKYC initiatives, functioning as the first line of support for day-to-day implementation questions.
• Stay current with industry developments and global KYC requirements by participating in relevant seminars and training programs, and actively share insights and learnings with the team.
• Communicates team updates and process improvements by actively participating in regular team, GTB-wide, and Business/Compliance meetings to identify gaps, mitigate risks, and drive operational efficiencies
• Identifies opportunities to streamline processes and enhance client experience by actively gathering and leveraging client and stakeholder feedback to drive continuous quality improvements and enhance overall client experience.
• Maintains and updates RMA Due Diligence Procedures and Checklists to ensure alignment with current policy requirements and operational best practices.
• Develops and delivers training content and implementation support for new procedures, ensuring effective rollout and team adoption.
• Provides backup coverage and support for the execution of the bi-annual Quality Assurance program for the GTB DD team, ensuring continuity of this critical initiative.
• Exercises delegated approval authority by reviewing and approving files in accordance with Vice President DD directives and established procedures.

What do you need to succeed?

Must have’s:

• Undergraduate degree or equivalent
• Strong written and oral communication skills with the ability to build and maintain effective relationships across all organizational levels
• Demonstrated experience in AML/KYC onboarding with strong subject matter expertise in anti-money laundering compliance and regulatory requirements
• Strong organizational and time management skills with a demonstrated commitment to accuracy and attention to detail in all deliverables.
• Demonstrated experience managing KYC documentation and processes.

Nice-to-have’s:

• CAMS or equivalent AML certification
• Quality Assurance and Coaching Experience
• Knowledge of Swift and Payments

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Audits Compliance, Critical Thinking, Data Gathering Analysis, Decision Making, Detail-Oriented, Financial Regulation, Industry Knowledge, Product Services, Risk Management, Strategic Thinking

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCAPITAL MARKETSRegularSalaried2026-03-272026-04-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.