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FX Application Support Engineer

RBC Capital Markets

RBC Capital Markets

Customer Service
Kuala Lumpur, Malaysia
Posted on Apr 8, 2026

Job Description

The purpose of this role is to provide hands-on execution within the team responsible for FX and related derivatives (all products traded in the APAC

region in cash and derivatives) applications used by the Capital markets business. The role will provide full front office support and collaborate with other

teams to provide product lifecycle support. It will predominantly support the front office. This role will also require co-ordination and communication with

global technology teams. The key client offices are in Hong Kong, Tokyo and Sydney with relationships needed in London and Toronto.

PRIMARY RESPONSIBILITIES:

  • Provide expertise in applications used by the FX front Office the function relies on a understanding of the inner workings of the systems and analytical methods used in the RBC APAC offices
  • Operate as a technical and application SME for the FX / Capital Markets division assisting the business with technical / application and trading issues in general including new initiatives and existing enhancements
  • Follow local and global operating procedures. In particular Change Management and Incident procedures
  • Deploy and test new releases, ensuring the integrity of systems as they are deployed in the region
  • Participate in Global Projects and work close within an integrated FX team
  • Work closely with other team members to share knowledge / experience, and to ensure the efficient resolution of issues and smooth running of the systems
  • Liaise directly with end users, global teams and vendors

AUTHORITIES, IMPACT, RISK:

  • Work with teams locally and around the world to implement the FX Strategy
  • Works with limited supervision as part of a strong local and global team

KEY RELATIONSHIPS:

  • Regional Head of FX Application Support
  • APAC FX Application Support Team peers and members of equivalent teams in London and Toronto (during tradinghours overlap)
  • Infrastructure teams within APAC
  • Application development teams in London and Toronto

EDUCATION AND/OR EXPERIENCE:

Required

  • University degree in computer science, mathematics, statistics, engineering or equivalent experience
  • Good technology skills. Be able to work in Linux environment.
  • Experience at least one relational database.
  • Good communication skills with front office as well as global support team in other regions.
  • Understanding of FIX protocol, Web socket connectivity.


Preferred

  • Prior development experience
  • Be familiar with vendor system including Murex,
  • Reuters, and Bloomberg etc.
  • Has working experience with front office trading desk.
  • Has product knowledge of FX and FX derivatives.
  • Technical
  • UNIX / Wintel skills and scripting experience
  • Strong database skills (e.g. Sybase, MS-SQL) including SQL
  • Understanding of multi-tier systems, web technologies and messaging systems
  • Programming skills and concepts particularly object orientated methodology desirable.

Job Skills

Business, Collaborating, Communication, Critical Thinking, Customer Support Systems, Front Office Support, Group Problem Solving, Installation Support, IT Service Level Management, IT Service Management (ITSM), IT Standards, Technical Support, Technical Troubleshooting

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-25

Application Deadline:

2026-06-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.