What is the opportunity?

The Client Lifecycle Management Group (CLMG) is responsible for driving the overall data strategy and data management goals for RBC CM. The team is accountable for ensuring that the organization is aware of our data intent, that all of our solutions are aligned to our intent and that we are consistently delivering value to our business teams through our active work and influence. The Client Account & Enablement team is accountable for the implementation and maintenance of the reference data that is used in our operational processes, accountable for maturing our data governance controls as well as participating actively in business and regulatory initiatives that have a significant data impact.

This role will :

• Maintain client, account and SSI data in Capital Markets front and back office systems.

• Ensure that all accounts are cross referenced into the supporting DM repositories

• Support activities in client data and KYC to facilitate onboarding.

• Interact with stakeholders regarding initiatives that relate to account & enablement activities

What will you do?

• Maintain client and account level data in Capital Markets front and back office systems.

• Manage requests from multiple business areas; understand end to end process and trade flows.

• Maintain accuracy across all trading & settlement systems for account set-ups/updates

• Act as a subject matter expert on Client & Data Management projects

• Be consistent and effective in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system

• Use appropriate tools and exception management processes to ensure data quality.

• Work collaboratively with business partners, QTS and Client & Lifecycle Management alike.

• Strive to proactively seek out efficiencies in processes

• Management of data attributes related to regulatory data initiatives

• Ensure that all accounts/Enablements are cross referenced into the supporting DM repositories

• Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations

• Engagement with Client Lifecycle Management globally regarding initiatives related to account management, SSI and eComm

• Management of data attributes related to regulatory data initiatives

• resolved, production of appropriate metrics and root cause analysis

• Review of source system reconciliations – perform root cause analysis

• Review of exception queues - perform root cause analysis

• To ensure Standard Settlement instructions are loaded/verified in a timely and accurate manner for all business lines supported

• Seeks to mitigate reputational and business risk

What do you need to succeed?

Must have

• Excellent oral and written communication skills.

• Excellent team working capabilities.

• Ability to network and build strong relationships.

• Working knowledge of SSI’s

• Ability to multi-task and quickly adapt to new processes

• Ability to be flexible, innovative, organized

• Firm understanding of how Capital Markets operates and familiarity with traditional Capital Markets product offerings.

• Previous experience of party data management in trading and settlement systems

• Experience of working in a data management function within an Investment Bank.

• Strong ability to prioritize under both normal and pressure situations

• MS Office – Should be highly proficient, primarily in the use of Excel.

Preferred

• Working Knowledge of SQL.

• Working knowledge of Bloomberg

• Working knowledge of electronic platforms

• Working Knowledge of regulatory reporting.

What’s in it for you?

• Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.

• Leaders who support your development through coaching and managing opportunities.

• A world-class training program in financial services.

• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Job Skills

Communication, Multitasking, Process Improvements, Teamwork, Time Prioritization

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeCAPITAL MARKETSRegularSalaried2026-05-072026-06-28

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.