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Account Partner - Public Sector (CLEARED) - Nat Sec



Multiple locations
Posted on Monday, November 20, 2023

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define groundbreaking opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.

This role requires an active TS/SCI or TS/SCI FSP clearance.

This role requires that you live in the local Washington DC or surrounding area.

Overview of the Role

We are currently seeking an Account Partner to join our growing Professional Services sales team within Customer Success Group (CSG). Our Account Partners act as trusted advisors to our customers by providing execution excellence, demonstrating intimate knowledge of their business, and defining a roadmap towards success. Their primary goal is to help customers generate significant business value from their Salesforce investment.

As a critical member of the Go To Market (GTM) and Professional Services team, you are responsible for establishing relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically counsel our internal teams and customers on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization.

Your Impact

  • Drive thoughtful, strategic and enterprise level strategy for our most high-reaching customers

  • Facilitate qualification, deal cycle participation, account reviews and value assessments

  • Accountable for bookings, revenue, margin, CSAT, and value delivered

  • Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology

  • Act as a trusted advisor to our customers to accelerate value and improve customer outcomes

  • Pilot awareness within a micro-vertical to develop repeatable motions

  • Serve as a key SME, leader, and services consultant to our sales teams

  • Serve as the liaison between internal and external teams

Required Qualifications

  • Experience owning or leading a book-of-business

  • Experience working within a consulting landscape

  • Experience selling professional services related to digital transformation

  • Experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements

  • Capable of building assets from scratch including marketing, sales and strategy solutions

  • Experience with global procurement leads to settle pricing and deal strategy

  • Skilled in maneuvering and working with the C-Suite during a strategy cycle

  • Background in delivering critical initiatives and/or programs for a firm-based model or product company

  • Degree or equivalent confirmed experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Qualification for this job is contingent upon acceptable results from a background investigation as well as your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.

This role requires a TS/SCI or TS/SCI FSP clearance.


  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

  • World-class enablement and on-demand training with

  • Exposure to executive thought leaders and regular 1:1 coaching with leadership

  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.


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Posting Statement

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