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Senior Account Executive, Slack - Education



Sales & Business Development
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Slack is more than just a tech company. We are on a mission to make your working life simpler, more cheerful and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek exceptional talent that is eager to do the best work of their life while supporting others in doing the same.

We are looking for a Senior Education Account Executive to join our fast-growing sales organization. If you’re a sales professional with a consistent track record in helping customers achieve lofty goals, we should chat!

Our culture is the north star that guides how we work together and with our customers. Are you looking to build something greater than yourself? Do you want to work alongside some of the most hardworking and dynamic people in the industry? If so, Slack just might be the place for you.

You are motivated, curious, intelligent and deeply passionate about your craft! You will build and own a pipeline of Education Accounts. In addition, you will remove barriers to Customer adoption of Slack and collaborate with the broader Sales and Partner Teams across Salesforce. This is a demanding role that requires strong leadership, priority management, and communication skills.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be hard-working, humble, and above all, collaborative. If this sounds like a good fit for you, why not say hello?

What you will be doing

  • Directly prospect, generate pipeline, accurately and consistently forecast that pipeline to close against an established sales ACV quota on a quarterly basis

  • Participate in customer and prospect meetings and help define a strong business case

  • Partner with Solution Engineering, Customer Success and other cross-functional teams to drive success and prioritize where Slack invests its resources

  • Identify product and technology gaps with customers and present a point of view to Slack’s Product and Leadership Teams

  • Execution of the core public sector business objectives and FY24 Core Public Sector GTM tenets:

    • Salesforce “Stickiness” - Demonstrating Slack functionality to drive alignment and traction with Salesforce field sales and current and potential Salesforce customers.

    • Digital HQ - Living and breathing the Slack value proposition of a new work paradigm and how Slack will make work simpler, easier and how our platform will change the world of work in public sector

    • Slack for Mission - Driving key customer value propositions, win stories and bundled solutions to impact public sector missions like, Project Tempest which is a Public Sector focused mission based sales play based on demonstrating the Slack platform for disaster and incident preparedness, response and recovery. A key mission based sales play in the Federal SI market is Slack for Collection, which harnesses the collaborative power of the platform to enable large system integrators to collect large procurements

    • Scale through Channel - In order to accelerate our growth Slack Public Sector has to adopt new methods and routes to market, this includes demonstrating partner and resell vehicles, contractual mechanism and new marketplaces like AWS Marketplace

    • GovSlack - Slack has put substantial engineering energy and investment into providing a fully Federally security certified solution (FedRamp High, ITAR, IL4) that will change how governments works across Federal Civilian, DoD, Intelligence, State and Local and the ecosystem of businesses and partners that public sector entities work with. We will impact the mission of government with this powerful platform

  • Report on sales activity, ensure good salesforce reporting hygiene, business operational excellence and deliver a regular revenue forecast

  • Achieve key performance metrics and goals

  • Work with your team to discuss any and all process improvements

What you should have

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

  • 7+ years of sales experience within a Public Sector Enterprise SaaS organization

  • Shown understanding of Public Sector (specifically EDU) Enterprise SaaS applications and collaboration technology

  • Proven track record in the creation, management and bring together of large public sector technology procurements (specific examples of EDU procurement wins a plus)

  • A strong professional network and understanding of how state and local organizations and constituent partner groups operate organizationally and from a mission perspective

  • A strong professional network in the Public Sector (EDU) System Integration and Services ecosystem

  • Understanding of Public Sector partner ecosystem structures and frameworks that will help the team open new, scalable sell through motions

  • Consistent track record of selling software into large Public Sector (EDU specifically) Enterprise accounts and achieving personal and team goals (specific examples of EDU or enterprise SaaS wins a plus)

  • Ability to grow business in a strategic manner including demand generation

  • Excellent writing, discovery and presentation skills

  • History of thriving in a rapidly-changing and matrixed environment

  • Passion for increasing customer happiness and deepening customer relationships

  • Comfortable and willing to be a hands-on contributor

  • Military service a plus but not a requirement


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