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Job CategoryEmployee Success
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
We’re Salesforce, the Customer Company. If you believe in bringing companies and customers together, in business as the greatest platform for change, in creating a more equitable and sustainable future for all – well, you’re in the right place. Through our #1 CRM, Customer 360, we help companies blaze new trails and connect with their customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and growth, charting new paths, and improving the state of the world.
The Onboarding Trainer is a member of Global Enablement and is a passionate learning professional. This trainer focuses on delivering New Hire Onboarding training courses to welcome our new hires in the sales development organization. This individual works closely with the Global Enablement Manager and to ensure that new hires have the best onboarding experience and learn the Salesforce Way to be productive in their roles quickly. Their deep background in training delivery allows them to execute each session seamlessly to ensure they run on time with high energy.
Train our new sellers within the sales development organization on various topics including Becoming a Salesforce Trusted Advisor, prospecting, and discovery.
Lead engaging training exercises and assessments to test knowledge of topics
Reinforce Learning requirements so new hires are clear on key onboarding milestones ranging from prework, class times, homework, and certification requirements
Preferred Qualifications and Skills:
Some relevant experience, including corporate learning experience and event management, in a mid-to-large-sized organization.
Strong interpersonal skills; adept at resolving complex business issues and moving solutions to the next level.
Strong communication skills and attention to detail
PASSION: Passionate about Customer Success
BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on
LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel
COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence
STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message
TEAM PLAYER: Proficient at collaboration and working with members of a team
URGENCY: Ability to move fast and drive business value and results
OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart
TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability
ADAPTABLE: Excels in high levels of uncertainty and change
COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base
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