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IBM Partner Account Director - AMER Accelerated Industries



Sales & Business Development
Multiple locations
Posted on Monday, November 20, 2023

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IBM Partner Director – AMER Accelerated Industries (Director)

The Worldwide Alliances & Channels organization at Salesforce provides global leadership developing partnerships with our Global Strategic Partners. The IBM Partner Account Manager (PAM) - for Accelerated Industries is responsible for helping lead this change with responsibility for driving the development and management of our Strategic Alliance with IBM in North America (US & Canada) covering CMT (Communication, Media, & Technology) and CBS (Consumer Business Services)

- The IBM AMER Partner Alliance Director (PAM)
- Accelerated Industries will be responsible for developing and managing our alliance with IBM in the AMER region, including driving a multi-year vision and strategy,
- Go-To-Market (GTM) plan, incubating strategic account growth and big deal motion, driving key executive and regional sales alignment, and leading cross collaboration w/ AMER Alliances and Channels (A&C) resources on shared priorities.
- The PAM’s responsibility will be to develop and drive the execution of revenue-driving programs (sourced + influenced) initiatives, and evangelizing Salesforce’s value proposition within the partner organization and facilitating the partner’s value proposition within Salesforce and affiliated companies. Key to the position is effective collaboration with multiple cross-functional stakeholders, including sales, alliances, product GMs, Customer Success, marketing, legal, and operations.
- Maintain pipeline and dashboards that communicate to Executive Leadership the effectiveness of identified programs and investments.
- Conduct regular cadence between IBM & Salesforce stakeholders (Partner Sales/Alliances, Sales, Co-Primes, Product Development & Industry Teams, often at EVP and SVP levels in conjunction w/ AMER & Global Leads).
- Lead monthly business review cadences w/ identified IBM and Salesforce leadership to ensure tight alignment and adjustments to business plan, priorities and GTM motions.
Communications - Ensure effective and timely internal & external communication and coordination of Salesforce’s ecosystem strategy & execution results.
Actively expand network and relationships beyond IBM’s Salesforce Practice
- This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed.

- 5+ years in a channel sales or channel management roles focused on GSI’s like Accenture, Deloitte, PwC, IBM as well as boutique and regional SI’s. Experience working directly for a large GSI is highly desirable, IBM experience is preferred.
- External industry network with experience of SaaS based solutions or CRM Cloud partner channel sales experience. Take partner sales plays, offerings and industry assets/solutions to specific markets for local execution and engagement with our Salesforce Operating Unit sales teams and Salesforce Industries.
- Joint Solution Development & Execution - Commercialize industry solutions or product extensions to leverage partner IP and vertical expertise with Salesforce Industries teams and specific cloud GM teams.
- Execute, manage and deliver regional AMER pipeline and revenue tied to IBM’s strategies and initiatives in close alignment with internal and external stakeholders.
- Drive execution in concert with regional ecosystem resources. Identify target accounts and sign off with AMER sales Operating Unit and partner leadership.
Review sales play metrics/effectiveness on a recurring basis with Partners, Partner Sales team, Sales Regions & Business Development teams.
- Demonstrated analytical, organizational, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness.
- Demonstrable proof of producing measurable results of influenced revenue or channel sales through global strategic system integrators.
- Proven ability to build, lead and execute strategy in a cross-functional environment.
- Strong tolerance for ambiguity; able to focus and execute in a changing environment; ability to make things happen.

- Reporting to the Global VP of the IBM partnership and working with regional AMER PAM lead to develop a joint IBM & Salesforce strategy, business and GTM plan that includes investments in Growth & Innovation, practice development, partner accelerated (Sourced + Influenced) revenue goals, social ventures, and development of industry & cloud-based assets/solutions.
- Work with IBM team members to execute GTM plans in all supported/targeted AMER countries and Operating units.
- Develop AMER specific practice development plans, partner accelerated (Sourced + Influenced) revenue goals, driving capacity & certification growth and delivering customer success.
- Existing knowledge of Alliances & Channels reporting and operational practices.
- Ability to build and maintain positive working relationships while delivering results in a highly complex, matrixed global organization.
- Strong drive and character qualities that match with company core values and inspires others to follow and act.
- Strong selling and business development skills; proven ability to understand different partner GTM and Organizational models.
- Understanding of offering creation, marketing, lead generation and professional services organization key performance indicators.
- Willingness to travel as needed within region (25-50%)
- University degree or minimum 5 years experience working within the SaaS industry (preferred within a channels / alliances / ecosystems roles)
- MS/MBA or other related advanced degree is desirable but not required.

San Francisco - California
Georgia - Atlanta
New York - New York
Texas - Austin
US, Remote

25% - 50% dependent on company travel limitations


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