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Lead Member Technical Staff - Software Engineering - Hyderabad



Software Engineering, IT
Hyderabad, Telangana, India
Posted on Monday, November 20, 2023

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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

LMTS - Software Engineering

If you take pride in building large-scale cloud services, reaching billions of consumers around the globe and delivering high quality, highly available mission-critical enterprise services, come and join us. Are you interested in working in distributed systems that process billions of events, build a V1 platform on a public cloud and be part of a pivotal shift of transforming Marketing Cloud into a hyper growth business then read on!

The Salesforce Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations to communicate with their customers through email, mobile, social media, Web and marketing automation. We’re driven by a deep understanding of marketers’ needs. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology.

Our teams are working on multiple distinct and critical aspects of Marketing Cloud:

  • Analytics engine where we process, organize and curate billions of engagement and transactional events. These events power highly personalized, relevant, and engaging marketing campaign experiences at a massive scale.

  • Reimagine and rebuild Marketing cloud stack on public cloud like Azure and AWS. This is not a migration project but a true transformation and a pivotal project in the history of Salesforce where we are reimagining each aspect of Marketing cloud services on the public cloud.

  • Creating channel specific experiences on multiple channels like Email, SMS, Push and Chat messaging that is a robust, feature-rich, and reliable B2C and B2B communication service.

Marketing Cloud is the world’s #1 channel marketing platform that delivers content ranging from basic marketing campaigns to sophisticated 1-to-1 messages. This is one of the fastest growing services.

We are hiring for a team in India (Bangalore/Hyderabad) to create robust experiences for SMS channels. The team will be responsible to ensure the SMS service scales (millions to billions messages sent via SMS), be cost efficient, has plug-n-play ability to integrate various SMS providers across different geographies and have end-2-end sight on deliverability of message reaching to the right audience on that channel.

We are at the pivotal moment of our services' evolution. If you are a builder, itching to innovate, love startup culture and are driven by challenges of building a scalable and intelligent framework, come join us in our exciting journey!

Checkout what Salesforce Marketing Cloud is -

Key Responsibilities

We are seeking software engineers to join a world-class team of highly motivated software engineers and infrastructure experts. As an engineer you have deep technical knowledge of planet scale public cloud services with compelling user experiences. You will be responsible for investigating and diagnosing issues reported by customers, and designing solutions and enhancements to resolve those issues. The ideal candidate learns quickly, works efficiently in ambiguous environments, is driven by customer value, business impact and demonstrates a growth mindset.

If you take pride in building large-scale cloud services, reaching billions of consumers around the globe and delivering high quality, highly-available mission-critical enterprise services, come and join us!

Job Responsibilities

  • Build scalable, elastic services, capable of running in private Salesforce data centers and in public clouds

  • Design and develop high-quality code to improve platform reliability, availability, and scalability

  • Build efficient components/algorithms to serve high volume of requests with low latencies

  • Work closely with Product Management, Infrastructure Experts and Technical Operations to understand challenges, develop, test, and deploy high-quality software

  • Ability to propose simple and elegant solutions to complex business and technical problems

  • Resolve complex technical issues and drive innovations that improve system availability, resilience, and performance

  • Capable of driving and delivering thin slices of functionality on a regular cadence with data-driven feedback loops in an agile environment

  • Be passionate about automation

  • Create, maintain and share technical documentation used by engineers and other team members

  • Actively participate in mentoring engineers

Must Haves

  • Bachelor's Degree (or higher, e.g., MS, or PhD) in CS or equivalent field, or sufficient demonstrated experience in CS topics

  • At least 10+ years of industry experience in software design and development building services in a distributed systems environment

  • Deep understanding of Services Oriented Architecture

  • Deep understanding of object oriented programming

  • Strong experience in any relational (MySQL/PostgreSQL/MS SQL/etc.) databases

  • Practical experience in cloud computing and proficient either in Azure or AWS technologies

  • Experience using telemetry and metrics to drive operational excellence

  • Experience with Agile development methodology and Test-Driven Development

  • Experience in CI/CD pipelines

  • Excellent communication skills in working with both business and engineering stakeholders

  • Not afraid to learn new technologies and new concepts, be curious and display an innovative mindset

Extra Credit

  • Strong understanding of concurrent programming

  • Hands on experience on C#, GoLang, Azure, MS SQL

  • Hands-on experience with DevOps tools such as Jenkins, Chef, or Ansible.

  • Good understanding of containers/virtualization, monitoring, load balancing, networking, and security

  • Experience in Teamcity or Spinnaker

  • Experience with open source projects such as Kafka, Spark, or Zookeeper

  • Experience with container orchestration systems such as Kubernetes, Docker, Helios

  • Experience with Security Development Lifecycle

  • Experience in any NOSQL (Dynamo/MongoDB/etc.) databases


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Posting Statement

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