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Senior Manager, Agile Delivery



Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

This is an office-flexible role for San Francisco, CA or Seattle, WA. In office expectations are 1-3 days/a week to support customers and/or collaborate with leaders and their teams.

What We Do:
Salesforce has one of the best-regarded Agile at-scale stories in the industry, and we continuously seek to improve and push boundaries. As an Agile Transformation Coach for teams, you will be an individual contributor with the responsibility to design and implement a strategy for technology teams to continuously improve their use of Agile principles and delivery practices:

  • Help teams inspect, adapt, deliver, and mature.

  • Use your Agile/Lean approach and coaching expertise to facilitate the process and partner with internal customers within the Technology, Marketing, and Products organization.

  • Support teams in their Agile journey by improving their current practices and establishing new practices for the teams.

  • Interacting and engaging with executives to define and deliver outcomes for their teams.

Your Impact:
Trusted Partner and Coach

  • Strong enterprise organizational background, partnering with executive leadership to define strategy and roll out initiatives. Requires experience with all roles and levels from enterprise and executive leadership to team coaching.

  • Interact directly with product, development and/or operations organization to coach and guide them to adopt ways of working to improve organizational adaptability, product innovation, and leadership effectiveness.

  • Provide hands-on coaching for leaders and teams in all aspects of Scrum and Kanban principles and practices - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, retrospectives etc.

  • Coach and mentor leaders and teams toward improving business agility - organizational adaptability, leadership effectiveness and product innovation

  • Empower others to adopt and adapt Salesforce Agile guidelines (e.g., Release planning, DoR, DOD, role excellence and responsibilities.)

Facilitator and Teacher

  • Create, build, and deliver training classes and workshops to organizations, teams, Scrum Leads, Product Owners, leaders and functional managers, so they can understand and optimally embody their Agile roles and responsibilities.

  • Support internal certification and continuing growth of team Scrum Leads and Product Owners.

  • Facilitate workshops on topics (e.g. working agreements, release level retrospectives, assessments, Agile practices)

Agile Leadership

  • Adopt agile leadership and lead by example with behaviors informed by Agile and Lean principles as well as the Salesforce values of Trust, Customer Success, Innovation, Equality and Sustainability.

  • Be highly ambitious. Influence within business units using Agile and Lean principle and values, to build, grow, innovate, and maintain a thriving Agile organization at scale.

  • Expose your teams to the latest innovative thinking and ideas from the Agile community to increase agility, demonstrating Lean, Scrum, Kanban, and other Agile thinking.

  • Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.


  • BA/BS in Computer Science or equivalent degree.
  • 12+ years of experience in technology organizations.
  • 5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban.
  • Hands-on experience applying Agile/Lean methodologies within product, infrastructure, hardware, and/or operational environments.
  • Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
  • Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
  • Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.
  • Excellent presentation and training skills.
  • Certified Scrum Lead and Product Owner or equivalent.
  • Application of principles in one or more of these development fields: design, development, testing, and management; can relate principles, and practices into performing these subject areas in an Agile environment.



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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $154,300 to $253,700.

For California-based roles, the base salary hiring range for this position is $168,300 to $276,800.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: