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Senior Manager, Software Engineering (Performance) - Sales Cloud



Software Engineering, Sales & Business Development
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Sales Cloud is the world’s leading CRM application and Salesforce’s flagship product. At the intersection of Sales, AI, and Data, Sales Cloud is positioned to be at the forefront of innovation and build tremendous value for our customers - focused on developing intelligent and automated Sales Data apps and harnessing the future of data-driven selling. Every part of the sales process is transformed when data enriches experiences and delivers insights.

You will be a part of the high powered engineering team that is trusted with the performance and scalability of the world's most advanced and smartest enterprise cloud architecture. Sales Cloud operates at an enterprise scale of 100 Million+ sales activities and engagements per day and you will help us scale our AI, big data and distributed systems products to reach 10x scale of 1 Billion+ AI and Data transactions per day. The Salesforce Sales Cloud engineering is seeking an engineering leader to lead our performance and scalability initiatives. This work is critical to ensure Salesforce can sustain the tremendous growth we will see in our transaction and data volumes.

We are seeking a dynamic and visionary Engineering leader to recruit, retain, and inspire the best talent in the industry and substantially grow our existing India presence. This leader will partner with cross-functional engineering teams in Sales Cloud to deliver on strategic vision, and use the best of groundbreaking technology to deliver transformative innovation at enterprise scale to our customers.

The Team

The Sales Cloud Performance team is responsible for making Sales Cloud delightfully fast, scalable and cost-efficient for our customers. From the get go, the team you lead will be responsible for the performance, scale and cost-efficiency of the Sales Cloud applications and the experience we provide to our customers.

What you’ll be doing

You’ll help drive the team's charter to make applications faster, scalable and cost-efficient to support our ever growing needs of enterprise customers. The team is responsible for empowering product teams to build their features in a performant and scalable way. You will also be responsible to build out tooling and automation for measuring and optimizing performance and scalability of Sales Cloud products. Our customers rely on us to provide insights for their business critical workflows and so keeping Sales Cloud responsive, fast and scalable is critical to the adoption and success of our customers.

What you’ll achieve

  • Build a world class engineering team: Foster and facilitate the professional growth and development of our engineering staff as well as lead effective multi-functional collaboration across groups within the organization.

  • Build organizational capability within these teams by recruiting and retaining outstanding talent and providing mentoring, training (internal and external), and other opportunities for professional growth and development.

  • Support leadership vision and values and inspire the team to do their best to achieve the goals.

  • Manage deliverables, objectives, priorities, trade offs, risk and performance of the team.

  • Delegate effectively, providing context and resources and letting creativity flourish. You know when to stay out of the way, and when to intervene in the best interest of your team and the company.

  • Provide technical leadership and career development to the team. Invest in continuous employee development of a highly technical team by mentoring and coaching engineers and technical leads in the team.

  • Enjoy guiding and mentoring team members to reach the pinnacles of success, but you are always ready to get hands-on, if the situation demands

  • Drive innovation and technical excellence and manage complex technical projects.

  • Communicate status, risks, and offer mitigation strategies to ensure on-time delivery and highly performant solutions.

  • Partner with product, engineering & cross-functional teams to build scalable systems

  • Participate in identifying opportunities and improving the processes and culture of the engineering organization in general

Who you are...

  • 5+ years of engineering management experience

  • 8+ years of engineering experience, with at least 5+ years of experience in optimizing large scale systems and big data pipelines.

  • Experience coding in at least one programming language, and experience learning new development languages (e.g., Java, C/C++, etc).

  • Experience with big data and pipeline processing at scale (Kafka, Storm, Cassandra)

  • Experience with IAAS scale (AWS, GCP, Azure). Major points for familiarity with multi-tenant architecture.

  • Experience with analysis of distributed systems, large scale applications and performance/scale

  • A proven track record of optimization and design/architecture improvements for performance and scalability.

  • Experience partnering with product engineering teams to build scalable systems

  • Evaluate business goals from a capacity, reliability, performance and scale perspective, translating these into requirements and influence product roadmaps.

  • Provide technical leadership and guidance to team members.

  • Degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, Statistics, Operations Research, Management Science) or equivalent experience.


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $172,500 to $280,200.

For California-based roles, the base salary hiring range for this position is $188,200 to $305,600.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: