Solution Engineer, Small & Medium Business
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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Also known as a " Pre-Sales Engineer" or "Solutions Consultant," the Solution Engineer is responsible for presenting a broad range of Salesforce solutions to prospects and customers while handling all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value. Through carefully planned discovery with a range of stakeholders you will uncover the specific business requirements and value drivers that make this a compelling and transformative project. Working with the extended sales team you will help to develop a differentiated solution, demonstrate this to the customer, and address any questions and concerns they may have. During this process you will create impactful relationships with your customers and strive to become their trusted advisor.
- Work with small to medium size organizations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops
- Build and present customized product demonstrations
- Confidently present and articulate the business value of your proposed solution to business managers and executives
- Be an innovator who can create new solutions using out-of-the-box thinking
- Work as a team player by contributing, learning and sharing new knowledge
- Manage multiple customer engagements concurrently in a fast paced environment
- Present at marketing events
- Training and enablement of the sales team
- Be self motivated, flexible, and proactive
- Willingness and flexibility to travel as needed
- 3+ years of experience in a comparable pre-sales or client consulting position, supporting the sales cycle in selling CRM or other high value business solution
- Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value
- Superior presentation and demonstration skills with a focus on storytelling
- Ability to work as part of a team to solve business and technical problems
- Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
- Technical understanding of SAAS solutions, architecture and modern business applications including integrations
- A broad understanding of Cloud Computing and CRM
- Experience in multi product solution selling
- Business Analysis and Business case/ROI construction
- Detailed knowledge of Salesforce platform.
What’s in it for you:
- Structured on-boarding and training program
- Outstanding benefits package (https://www.salesforcebenefits.com/ca/candidate.html)
- Clear pathways for career development
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.For New York-based roles, the base salary hiring range for this position is $91,770 to $155,540.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.