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Senior Technical Consultant

Salesforce

Salesforce

IT
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Details: The Senior Technical Consultant is a role for people with proven technical skills who are passionate to keep improving and eager to learn new skills day by day. You will be leading the successful delivery of complex Salesforce solutions for our customers. These technologies include, but are not necessarily limited to Salesforce products, APIs, Lightning Experience & Component development, Apex/Visualforce, mobile development technologies, and integration middleware/ETL technologies. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.

In this role, we are looking preferably for someone with expertise in Salesforce and with sufficient hands-on experience on the different Salesforce clouds, Integration, Data Management, Apex & Lightning Development as well as DevOps. This is thought for people with the curiosity about taking the journey of transitioning to the world of the Technical Architecture team.

Responsibilities:

  • Be part of a service delivery team (delivery managers, architects and so on) to successfully deliver high quality and scalable solutions to our customers.

  • Collaborate with client stakeholders to define requirements, deliverables, and set and handle expectations.

  • Follow and help define coding standards.

  • Lead code reviews during projects to ensure quality and appropriate design patterns are followed.

  • Lead the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation.

  • Familiar with source code, version control and code deployment standards.

  • Maintain a target billable utilization aligned to the role.

  • Ability to understand a project and investigate to debug issues.

  • Liaise with Salesforce product teams to support client implementations.

  • Working remotely, while collaborating with global teams for delivery across geographies.

Requirements:

  • 3 to 5 years of hands-on technical experience (preferably with 2+ years on the Salesforce platform).

  • Ability to debug performance issues in both backend and frontend.

  • Design capability which is compatible with both desktop and mobile devices.

  • Knowledge on different design and integration patterns.

  • Familiarity with platform authentication patterns (SAML, SSO, OAuth).

  • Knowledge of data integration tools and preferably experience integrating Salesforce with different business systems (ERP, ETL, integration middleware, CPQ, marketing automation, reporting, etc.)

  • Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologies Experience with platform security capabilities (TLS, SSL).

Desirable Skills:

  • Understanding in the Salesforce Core product suite is highly desirable (CRM -Sales & Service-, SFI, CRMA, Experience).

  • Understanding of systems architecture and ability to design scalable solutions.

  • Understanding of key design patterns and large data volume limitations and best practices.

  • Active Salesforce certifications or ability to achieve relevant certifications upon hire.

  • Being a proactive and self-managed professional committed to self-development of new skills.

  • Flexibility to travel to client sites at certain points of the engagements.

  • Prior experience in any of these sectors would be advantageous: Financial Services, Insurance, Retail, Manufacturing.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.