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Quality Engineering - Lead/Principal/Architect



IT, Quality Assurance
San Francisco, CA, USA
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Note: This is a generic job posting linked to multiple openings as well as multiple grade levels (Lead through Architect level). Once your profile has been reviewed and approved to move forward you will be moved to the respective opening internally. This is a hybrid position which requires employees to work out of the Salesforce Tower two days per week.

* By applying to this Quality Engineer posting, recruiters and hiring managers across the organization hiring quality engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Level will be determined throughout the interview process.

In this role you will be planning and creating product coverage automation and building out test infrastructure to expand and improve automation across Windows, OSX, and Linux. You will be writing tests that live in the full stack, from platform to client UI. You will become fluent in our testing platforms and work on extending them. This role is very collaborative and you will be partnering with feature teams and scrum teams to make the right decisions for balancing unit-level and integration automation with end-to-end automation and business scenario testing.

The role helps to build the technological vision, drives technology strategy and influences business partners and technology leaders on strategic direction in general. They work with engineering leaders and other software architects on the definition and delivery of highly scalable and secure SaaS solutions. This position does not only require excellent technical skills, but outstanding analytical, leadership and influencing skills paired with great business insight. It is a multi-functional leadership role that requires alignment building and communication with all engineering organizations.

Your Impact

  • Accountable for defining and driving Test strategy planning as we move to continuous integration and continuous deployment.

  • Designing user scenarios to be covered, including business case scenarios, equivalence class partitioning for test cases, etc.

  • Provides oversight through code and design reviews for features delivered by other developers within their scrum team

  • Advocate for customer enhancements and their success

  • Determines overall architectural principles, frameworks, and standards

  • Provide leadership to engineers, QE and product partners

  • Drives research, case studies, and prototypes on groundbreaking technologies and how they can be demonstrated

  • Leads all aspects of software architecture within the scope of assigned systems

  • Analyzes and provides feedback on product strategy

  • Works with other architects, principal architects, and CTOs to craft the architectural vision and roadmap for the organization.

  • Drives long-term design strategies that span multiple sophisticated projects, deliver technical reports and performance presentations to customers and at industry events

  • Actively communicates, encourages and motivates all levels of staff.

  • Provides (informal) mentor to team members to support their understanding of the architecture and aid in their technical development.

Required Skills:

  • A related technical degree required

  • 15+ years of software engineering, quality assurance/engineering, usability, or business analysis experience

  • Highly proficient in Java or a similar Object Oriented programming language

  • Webdriver / Selenium, JavaScript & Python knowledge is highly desired

  • Experience with developer tools like git, Maven/Gradle and Eclipse/IntelliJ IDE

  • Experience in UAT testing

  • Experience in writing test plan, test cases and bug tracking

  • Proficient in writing functional automation (UI/API)

  • Familiar with industry quality & usability practices

  • Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts

  • Experience with agile development methodology

  • Good understanding of relational databases and SQL is a plus

  • Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts

  • Experience with agile development methodology

  • Having Technical experience on AI models and LLM models preferred.

  • Good understanding of relational databases and SQL is a plus.


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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $133,800 to $355,900.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: