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We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Senior Manager - Key Management Service

The Salesforce Key Management organization protects the Company and the customers cryptographic keys - The most critical digital asset - by developing and delivering seamless and trusted world-class foundational security services. Our team builds and operates highly scalable, fault-tolerant, distributed systems to deliver secure software services. We provide the fundamental building blocks to improve and preserve customer trust in Salesforce's products across multiple public cloud substrates and on-prem infrastructure. You will have the unique opportunity to learn from the best industry security experts and integrate the learnings into your product.

Our philosophy is to enable trust by building a reliable, highly available, and scalable distributed Key Management platform through innovation, ownership, and dedication. We are obsessed with our customers and partners, and thus we make their onboarding seamless and integrated. We aim to make complex security simple, encryption easy, and operations a no-op. You will join the team of extremely talented engineers and security experts who solve complex problems on the front line of the industry.

As a part of the Key Management leadership team, you will drive value for our customers and maintain customer trust, delivering both security solutions and profitability to Salesforce. You will be responsible for recruiting, retaining and growing the best talent, delivering on your team’s charter and help in guiding the technical direction. You will be in the driver's seat to define the next chapter of technology solutions for Key Management and the broader Security organization.

Responsibilities

• Manage a team of software engineer professionals, ensuring that they are meeting their individual goals and contributing to the success of the team as a whole.

• Performance driven culture - You are responsible for the success of your team, evaluating performance, driving growth and performance improvement, and making decisions as it relates to employee performance management

• Ensuring the team has the required resources to meet business objectives, hiring engineers when necessary. Maintaining and fostering our culture by interviewing and hiring only the most qualified individuals.

• Lead the development of software products, working closely with the engineering team to ensure that they are completed on time, within budget, and to the satisfaction of our clients.

• Drive the execution and delivery of features by collaborating with many cross functional teams, architects, product owners and engineers

• Develop and implement project management processes and methodologies to ensure that projects are delivered efficiently and effectively.

• Collaborate with other departments, such as sales and marketing, to identify customer needs and develop new product ideas.

• Stay up-to-date with industry trends and emerging technologies, and ensure that our team is using the latest tools and techniques to develop software products.

• Partner with Product Management team to align with objectives, priorities , tradeoffs and risk.

• Be a multiplier and have a passion for team and team members’ success.

• Providing technical guidance, career development, and mentoring to team members.

• Vocally advocating for technical excellence and helping the teams follow best practices.

• Participating in cross-functional coordination, planning, and reviews with leads from other engineering teams.

Required Skills

• Very strong technical foundation and ability to dive deep in to the design of a technical solution.

• Masters / Bachelors degree required in Computer Science, Software Engineering, or equivalent experience.

• 8+ years of software engineering experience, ideally with some experience as a tech lead/mentor/leader.

• Experience recruiting, managing, fostering and retaining talent on a technical team.

• Proven success in managing software engineering teams and delivering software products on time and within budget.

• Strong project management skills, including the ability to develop and implement project plans, track progress, and report on status.

• Experience building large-scale distributed systems, especially in cloud environments

• Technical proficiency and experience with at least 1 major Public Cloud vendor(AWS/Azure/GCP).

• Technical proficiency and experience with at least 1 major development language (ex. Java, C++, C#, Python, JS).

• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.

• Strong verbal and written communication skills, organizational and time management skills.

• Experience with short release cycles, the full software lifecycle, and experience working on a product that’s been released for public consumption.

• Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations.

• Experience with Agile development methodologies. ScrumMaster experience preferred.

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