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Software Engineering SMTS- Q3/SDET - CRM Applications

Salesforce

Salesforce

Software Engineering, IT
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Category
Software Engineering

Job Details

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Description
Come join the all new CRM System Test applications organization which is at the intersection of our core products (Sales & Service Cloud), AI and Data cloud. These opportunities are in the HYD (primary) and BLR (alternate) centers and will have its own charter. This role is as a Q3 engineer in Salesforce. Q3 engineers at Salesforce are Engineerings focused on the testing discipline. He or she will test across multiple applications and technologies. You will be working with some of the finest Q3s in Salesforce who have not only excelled in their role but have also developed tools that are used across Salesforce. You will test across next generation AI and Big Data technologies and will create tools and frameworks to make testing more effective. We are looking for multiple Q3 engineers (MTS, SMTS, LMTS) to come and help us build next generation of products. As a Q3 engineer you will influence the design and drive our # value Trust across teams. You will need have hands on programing experience (Java, JS preferable) and need to know how produce a good test plan/spec.

We solve customer problems with brilliant simplicity, style, and panache. We are willing to abandon bad ideas and outdated ways of thinking. We’re a distributed team with a flash mob agility to neutralize customer pain. We have a ferocious appetite for solving problems with engineering KungFu and social genius. We are the Data Cloud team in Salesforce. We do what’s right because it’s right. We make it easy. We make it work!


We are seeking an experienced SDET to join an elite team of highly motivated software engineers and infrastructure authorities. Your charter will be to deliver high-quality infrastructure automation tools, frameworks, workflows, and validation platforms that help Salesforce scale the excellent growth we are experiencing. The team looking to fill this position is focused on delivering a high quality end to end test automation to support our Customer Trust initiatives.


SMTS:

* 3 ~ 7+ years of software engineering, quality assurance/engineering, usability, or business analysis experience
* Experience with AWS, GCP and/or Azure platforms
* Experience owning and operating multiple instances of a critically important service
* Experience with Agile development methodology like Scrum/Kanban
* Experience with open source projects like GitHub, Postman, Swagger, Spinnaker, Docker, and Kubernetes
* Bachelor's Degree in CS or any engineering field or equivalent experience
* Excellent written and verbal communication skills with outstanding attention to details
* Independently designs and delivers automation and automation framework for products with a quality attitude
* Provides guidance through code and design reviews for features delivered by other developers within their scrum team
* Master the Salesforce development process, culture and code base, in order to improve it
* Analysis and Design: Participate in a Test Design Review Board for integration test plans within and across clouds with focus on functional, business, sophisticated scenarios, high impact projects, usability, and accessibility
* Master clouds requirements (e.g. underlying tech-stack, business usage, implementation)
* Create end-to-end, cross cloud-impacting, integration automation (API and UI) with sophisticated orgs
* Collaborate with product managers to understand real life usage, build test cases
* Implement Testing with sophisticated org setup, multifaceted data shapes
* Organize and drive cross product testing
* Advocate for customer enhancements
* Supervise product and/or feature-level quality health metrics (testability, test health, test coverage, etc)
* Works closely with senior developers, PM, and UX to ensure their features are delivered to meet business and quality requirements
* You are providing leadership and coaching to others on your scrum teams, as well as providing mentoring to others who may be on other scrum teams


Highly Desirable:

* Automate, optimize and drive efficiency of effort, code, and process
* Highly proficient in Java or a similar language
* Understanding of Object Oriented Programming
* Familiar with industry quality & usability practices
* Proficient in scripting functional/UI automation tests using Selenium Webdriver & Java
* Familiar with Jenkins orchestration
* Helpful Experience with open source test tools UI and/or API automation testing including working experience with unit test automation frameworks
* Ability to triage issues, react well to changes, work with teams and ability to multitask on multiple -products and projects
* Excellent communication, collaboration, reporting, analytical and problem solving skills
* Experience building test frameworks for creating applications on various platforms Strong sense of ownership, vitality, and drive
* Resolve sophisticated technical issues and drive innovations that improve system availability, resilience, and performance
* Create, maintain and share user documentation used by engineers and other team members
* Provide mentorship to other team members and partner with other SMEs across the organization
* Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering, or a related quantitative subject area
* Proven leadership abilities in an engineering environment in driving operational excellence and standard processes
* Proven ability to achieve stretch goals in a highly innovative and fast paced environment
* Ability to meet Salesforce, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
* Salesforce Background Check: This position will be required to pass the Salesforce background check upon hire/transfer.

Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce does not accept unsolicited headhunter and agency resumes.Salesforce will not pay any third-party agency or company that does not have a signed agreement withSalesforce.
Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.