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Sales Compensation Associate Analyst



IT, Sales & Business Development
Hyderabad, Telangana, India
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Responsibilities

  • Support a global monthly cut-off and close process as part of our sales commissions processing.

  • Resolve case inquiries and be a trusted advisor to our sales team. Frequent communication with account executives and sales management via commission cases.

  • Provide recommendations to sales and the internal comp management team regarding exceptions requests and case critical issues.

  • Process credit and/or commissions corrections and adjustments as they arise via Excel, Salesforce or Xactly Incent

  • Be a lead resource for account executives, sales operations and sales commission team on policy and process regarding sales commissions and applying it to specific transactions.

  • Understand data models, related objects and sales order processes within Salesforce to be able to analyse gaps and implement processes based on existing functionality.

Required Experience

  • 3+ years of related work experience

  • Experience in a customer-facing role: Collections, Sales Operations, Customer Service, etc.

  • Strong skills in use of order management or similar systems, preferably previous experience in a CRM environment

  • Advanced skills in MS Excel is a plus

  • Strong problem solving and superior critical thinking skills, the ability to connect the dots

  • Strong technology skills

  • Communicates effectively across functional groups. Excellent command of English; other languages is a plus.

  • Details and process-oriented

  • Flexible to work in shifts

  • Works independently and as a strong team player

  • Adaptable to tight deadlines and ability to prioritize appropriately

  • Ability to work in a dynamic and fast paced environment

  • Proven record of process improvements to eliminate the manual efforts via automation would be an added advantage

  • Experience in automated sales commissions systems and their set-up and operation is a plus (e.g. Xactly, Callidus, Oracle EIM, etc.).

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)


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