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Summer 2024 Intern- Slack Workforce Lab Doctoral Research Intern

Salesforce

Salesforce

Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Category

Fixed Term & Temporary

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Slack is on a mission to make your working life simpler, more pleasant, and more productive. We are hiring a Doctoral Research Intern for Summer 2024 to help us understand and guide the future of work! Research internships at Slack provide hands-on experience with qualitative and quantitative projects that ultimately change the way millions of people work. Interns have the opportunity to define and conduct research that provides useful insights to stakeholders across the company, along with the academic and business communities at large.

About Slack Workforce Lab

This internship will be done in partnership with the Research & Analytics team and Slack Workforce Lab, a multidisciplinary group of researchers and writers that develops and studies new ways of working.

As an intern on the Workforce Lab team, you will have access to resources and events to help you grow both professionally and personally. You will go through global onboarding, research-specific training, and intern-specific onboarding to ensure you are set up for success. Throughout your internship, you will be part of events including Executive Speaker Series, AMAs, Volunteer Time Off, Workshops, and Socials. You will also have recruiter check-ins, bi-weekly homerooms, general guidance and support to make the most of your internship experience. Lastly, you have access to participate in any of Slack's 7 Employee Resource Groups (ERGs).

What you will be doing

  • Conducting a research project from start to finish: including forming research questions, developing and analyzing data, and sharing findings with stakeholders

    • Ideal topics relate to how workplaces can best support employees by making work more flexible, inclusive, and connected

  • Collaborating with researchers, data scientists, and other stakeholders within the company to identify research questions and to organize a dataset that enables you to test hypotheses

  • Preparing results for submission to scholarly venues such as journals or conferences

What you should have

  • Excellent communication skills and the ability to create a compelling narrative built on insights from research

  • Experience in qualitative and quantitative methods including 2 or more of the following: interviews, focus groups, observation, ethnography, surveys, diary studies, usability testing, concept testing

  • Preferred applicants are currently in their second to fourth year pursuing a Ph.D. degree in Human-Computer Interaction, Computer-Supported Collaborative Work, Communication, Information Sciences, Computer Science, Design, Organizational Science, Social/Organizational Psychology, Sociology, or related

  • Must be graduating December 2024 or later

Nice to have

  • Proficient in SQL

  • Background in R or Python

  • Preferred candidates have both qualitative and quantitative backgrounds, using the right method for the question at hand

  • Experience designing and executing complex research projects as an independent researcher

  • Experience with product usage/interaction data from social network or collaboration tools

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack!

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $60 to $60.

For California-based roles, the base salary hiring range for this position is $65 to $65.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.