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Sr. Product Manager, AI Research

Salesforce

Salesforce

Software Engineering, Product, Data Science
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. As a Product Manager Director in our Salesforce AI Organization, you will be instrumental in shaping our product vision and driving its success in the market.


Responsibilities

  • Product Strategy: Define and implement the product strategy to align with the company's overall vision and goals

  • Represent the voice of the customer. Be the champion and voice of customers. Build impactful, personal customer relationships. Bring the customer's voice into the creation process. Own requirements, specifications, and release plans for the team.

  • Drive market assessment of product gaps across business segments (Clouds) and identify key business drivers

  • Internal: Collaborate with AI research and engg. teams to determine which product initiatives can be pursued based on return on investment/global impact

  • Measure success. Measure everything. A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development. Develop ways to constantly define and monitor success.

  • Pull from experiences and standard processes to lead ad-hoc data and business analysis approaches from problem identification through solutioning and future state recommendations

  • Success will be defined through new product features delivered, gaps addressed and increased customer adoption/topline growth.


Experience/Skills Required

  • Outstanding leadership, prioritization, organization, communication, and social skills (verbal/presentation/written) required

  • Confirmed experience in product management or similar roles

  • Solid understanding of Artificial Intelligence in its myriads flavors

  • Consistent track record of successfully launching and leading a product or a service

  • Excellent communication and interpersonal abilities to collaborate effectively with various stakeholders

  • Experience speaking publicly to executive leadership and handling critical customer situations.

  • Exceptional analytical, problem-solving, and decision-making skills

  • Experience working on sophisticated cross-functional projects end-to-end and/or in highly matrixed organizations required.

  • 10+ yrs years of experience

  • Bachelor's degree (technical subject areas preferred) plus an MBA

  • Strong troubleshooting and analytical thinking skills

  • Ability to handle multiple competing priorities in a fast-paced environment.

  • Ability to lead and work autonomously.

  • Cloud computing experience is a strong plus.

  • Solid understanding of Salesforce/CRM is a plus

  • Experience with agile development methodologies like Scrum

  • Experience delivering highly scalable products (think 100,000s customers)

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $188,200 to $258,700.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.