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Summer 2024 Intern - IT Product Management, Business Technology



IT, Product
Multiple locations
Posted on Monday, November 20, 2023

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Fixed Term & Temporary

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Behind the scenes at Salesforce, you’ll find a team of stars powering technology for our employees. The Business Technology team provides a suite of services to help build, run, and transform enterprise applications. The trusted, smart, and scalable technologies we develop mean that our employees can focus on delivering the very best to Salesforce’s customers.

As a Summer 2024 - IT Product Management Intern within Business Technology (BT), you will rotate regularly to new tasks, depending on demand, which offers you a unique opportunity to gain experience across the full range of what Business Technology does, within the camaraderie of one team spanning our offices across the globe.

Our ideal candidate is interested in designing solutions for our employees to use Salesforce software products in innovative new ways to do their best work. IT Product Management Interns play an important role in Agile teams by gathering requirements from end-users and communicating with engineers to deliver the right product features to meet these user needs.


  • Analyze data, conduct surveys, participate in focus groups and other meetings to facilitate the gathering of business needs and requirements

  • Write functional specifications for new capabilities based on users’ needs

  • Clearly document and communicate to engineers the information they need for the design of the solutions.

  • Keep pace with evolving business requirements and be willing to work directly with engineers in designing the best possible solution.

  • Write User Stories and Acceptance Criteria.

  • Use Agile and Iterative methodologies during the Software development lifecycle (SDLC).

  • Follow up on cross-functional coordination and scheduling with other teams

Requirements: (At this time, we are only accepting Bachelor-level students)

  • Currently working towards an undergraduate degree in Information Systems, Computer Science, Engineering, Business or other relevant majors. (Please note, to be eligible for an internship, you must be returning to school for at least one quarter/semester after the internship is completed)

  • Excellent spoken and written communication skills

  • Receptive listening skills. Willing to ask questions to get to a full understanding of what end-users need and why

  • A keen attention to detail

  • Able to follow up diligently to get tasks completed

  • A self-starter, highly motivated, able to shift directions quickly when priorities change

  • Willing to receive direction and guidance within a team environment, adopt and develop best practices and overcome obstacles with creative technical solutions.

  • Excellent team player able to work with virtual and global cross-functional teams

Preferred Qualifications:

  • A solid understanding of the Software Development Lifecycle (SDLC) covering business process analysis, requirements and design, data modeling, detailed functional design, test planning, and UAT execution


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