Job description

• Lead the development and execution of end-to-end change management strategies for enterprise-wide initiatives, including technology transformations (e.g., HRIS, ERP, cloud, digital platforms) and organizational restructures.
• Conduct stakeholder analyses, change impact assessments, and readiness assessments to inform tailored change strategies.
• Develop and deliver change plans covering communication, training, leadership engagement, resistance management, and reinforcement tactics.
• Facilitate workshops, focus groups, and stakeholder engagements to support awareness, alignment, and buy-in.
• Design and deploy communications and enablement materials that are targeted, clear, and compelling.
• Collaborate closely with project managers, HR, IT, and business leaders to ensure change efforts are aligned with project goals and business outcomes.
• Develop readiness and skilling content leveraging multiple modalities based on customer experience and learning development best practices
• Document new ways of working and process flows as required to assist stakeholders with navigating future state of their role and the organization
• Develop and monitor adoption metrics, assess risks, and adjust strategies to ensure sustained change and value realization.
• Coach and support leaders at all levels to fulfill their roles in change and serve as visible sponsors.
• Contribute to the development of high-quality and timely deliverables
• Utilize Agile Project Management frameworks and methods as needed
• Lead and manage Sia resources on projects
• Help develop and mentor consultants working within the business unit or on an account
• Provide status reporting of progress, dependencies, issues, risks and overall program health
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
• Identify opportunities to provide or create additional client value
• Contribute to internal areas such as recruiting, marketing, and more
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups