Job description

About the role

We are seeking a Senior Manager to help grow and deliver our Insurance & Banking consulting practice across the GCC. You will leverage a strong regional network to originate opportunities, shape solutions, and lead multi-workstream programs that deliver measurable value in customer experience, operations, risk and compliance, and growth. You are equally comfortable in the boardroom-shaping deals, and on-the-ground, guiding delivery teams to outcomes

Key responsibilities

Business development and client leadership

• Expand relationships with banks and insurers across the GCC; develop account plans and originate qualified opportunities.
• Lead pursuits: discovery, solution design, pricing and commercials, proposal/orals, and contracting/SOWs.
• Build and manage alliances with technology partners; co-develop go-to-market offerings and joint pursuits.
• Create thought leadership and market-relevant assets tailored to GCC priorities (e.g., open banking, instant payments, IFRS 17, digital claims).
• Represent the firm at industry events; maintain trusted C-level relationships.

Engagement delivery, and practice leadership

• Own end-to-end delivery of complex, multi-workstream programs; ensure scope, schedule, budget, quality, and benefits realization.
• Define target operating models, process improvements, digital customer journeys, data/analytics use cases, and change management strategies.
• Oversee technology-enabled change (core platforms, integrations, cloud/data, CRM, automation/AI) with client IT and vendors.
• Manage engagement commercials and governance: margin, staffing, RAID, steering committees, and executive reporting.
• Lead and develop teams (Managers, Consultants); instill delivery excellence, methods, and knowledge sharing; contribute to practice strategy and offerings.

Domain focus areas

• Banking: retail/commercial lending and collections, payments modernization, core banking transformation, digital channels, AML/KYC and financial crime, credit risk, finance and reporting.
• Insurance (P&C/Life): underwriting and pricing, claims transformation, policy administration/core replacement, distribution/broker experience, finance/actuarial, IFRS 17.
• GCC regulatory and market context: SAMA, CBUAE, QCB, CBB, data privacy (Saudi PDPL, UAE DP Law, Bahrain PDPL), AML/CFT and FATF, Islamic banking and Takaful.