Job description

Role Overview:

We are seeking a Senior Manager with significant experiences in Treasury Management Services for major financial services companies. This motivated leader will work closely with Sia go-to-market (“GTM”) and delivery teams to win and deliver the full stack of treasury services client engagements including cash flow & liquidity management, payment & collections, risk mitigation & fraud prevention and information reporting. With support from Sia’s global network of subject-matter experts and client credentials, this individual will be a key contributor to the growth of Sia’s Financial Services & Insurance Business Unit especially in North America.

Key Responsibilities:

• Provide expert guidance on different payments, treasury and/or liquidity management, commercial card, working capital products for corporate and commercial customers
• Provide expert guidance on best practices regarding digital strategy for products, platform management (Wires, ACH, Lockbox, Receivables)
• Provide expert guidance on best practices regarding client management success, including service, implementation, and incident management processes and framework
• Support clients in creation of product pipelines, product requirements and user stories, product road maps, and high-level strategic planning
• Familiarity with associated regulators and applicable regulations (i.e., ISO, OCC, FED)
• Assess and interpret emerging regulatory trends, supervisory expectations, and enforcement actions to develop compliance strategies, regulatory frameworks, and internal policies to align with industry best practices
• Enable client delivery with project management best practices, particularly using the Scaled Agile Framework
• Drive and own client accounts, owning responsibility for client satisfaction and delivery excellence.

Project & Client Management

• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Manage multiple consulting engagements across one or multiple client accounts, ensuring on-time and high-quality deliverables
• Provide status reporting of progress, dependencies, issues, risks and overall program health to Senior Management
• Lead cross-functional teams and collaborate with clients to drive project execution
• Drive business development by leading proposals, client presentations, and thought leadership, identifying leads and business development opportunities for both new and existing accounts