Job description

Key Responsibilities

Client Impact and Delivery Leadership

• Lead and manage strategic consulting engagements from mobilization through delivery andclosure, with accountability for outcomes, timelines, and quality
• Build customized project roadmaps based on client context and implement governance andchange activities across each phase
• Provide clear status reporting on progress, dependencies, risks, issues, and overall programhealth for executive stakeholders
• Ensure key initiatives deliver against business, schedule, and budget objectives

Engagement and Team Leadership

• Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, andcareer development support
• Build trust-based relationships with client stakeholders across frontline to executive levels
• Facilitate complex working sessions and steer cross-functional teams toward shared decisionsand outcomes
• Contribute to high-quality, decision-ready deliverables and executive-level presentations

Program and Change Management Excellence

• Apply project and change management frameworks to drive adoption, readiness, and sustainableimplementation results
• Lead impact analyses, assess change readiness, and identify key stakeholders and interventionplans
• Define and track metrics that reinforce desired behaviors, measure progress, and improveimplementation performance
• Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions

Banking Domain (Cash Management and Transaction Banking)

• Lead wave planning and capacity calibration sessions for migration, onboarding, or transitionprograms
• Provide risk-based input on customer-specific sequencing, complexity constraints, and readinessdependencies
• Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, andprocess failure modes
• Feed findings into documentation quality checklists, runbook updates, and operating modelrefinements

Business Development and Practice Contribution

• Identify opportunities to create additional client value and support proposal development andpursuit activity
• Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)
• Help shape reusable assets, methodologies, and credentials based on delivery experience
• Contribute to internal priorities including recruiting, marketing, culture, and practice-buildinginitiatives