Job description

Location: Bay Area (Hybrid - 3 days onsite)

Role Overview

The Marketing Strategy and Operations Management Consultant serves as a senior operational partner on high visibility initiatives for our enterprise tech clients. This role sits at the intersection of strategy and execution, translating leadership priorities into structured operating plans while owning complex, multi workstream initiatives from planning through delivery. You will design and evolve scalable operating models, build the dashboards and frameworks that support smart decision making, and champion the responsible adoption of AI across strategy and operations. This is a role for someone who thrives in ambiguity, brings structure to complexity, and wants to help enterprise tech clients scale their marketing operations with rigor and innovation.

Strategy to Execution

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives

Operating Models & Performance

• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements

AI & Innovation

• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions

Team Collaboration & Leadership

• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams

Client Support & Growth Enablement

• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

This job description is not intended to be all inclusive. Duties, responsibilities, and qualifications may be added, deleted, or modified at any time based on business needs.