Program Manager - Capital Markets (FSI)
Operations
Toronto, ON, Canada
Job description
Contract Duration: 1 Year
Sia’s Corporate & Investment Banking practice is seeking a Senior Manager - Capital Markets Program Management to lead complex transformation and change initiatives for clients across the Capital Markets ecosystem.
This is a program leadership and delivery role for an experienced consulting or financial services professional who understands Capital Markets broadly and can effectively navigate complex business, operational, technology, and organizational environments.
The ideal candidate brings broad knowledge of Capital Markets, strong program management capabilities, proven change management experience, and the ability to engage and negotiate with senior stakeholders across business, operations, technology, risk, and other functions.
Key Responsibilities
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Lead Complex Programs: Own end-to-end delivery of large-scale Capital Markets transformation programs, including defining program objectives, workstreams, milestones, dependencies, governance, risks, and delivery plans.
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Drive Change Management: Develop and execute change management strategies to support organizational, process, operating model, and technology transformations. Assess business impacts, stakeholder readiness, adoption risks, and organizational dependencies.
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Manage Senior Stakeholders: Build trusted relationships with senior business and technology stakeholders, facilitate executive-level discussions, manage competing priorities, and drive alignment across multiple functions and teams.
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Navigate Stakeholder Negotiations: Lead challenging discussions and negotiations across business, operations, technology, risk, compliance, and other stakeholders to resolve conflicts, establish priorities, and maintain program momentum.
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Apply Capital Markets Knowledge: Bring broad working knowledge of Capital Markets and the institutional trade lifecycle, including areas such as front office, trading, middle office, post-trade, operations, risk, technology, settlements, asset servicing, and market infrastructure.
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Translate Business Needs into Delivery: Work with clients to translate strategic objectives and business requirements into actionable transformation roadmaps, initiatives, workplans, and measurable outcomes.
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Program Governance & Reporting: Establish program governance structures, steering committees, status reporting, RAID management, KPIs, and escalation mechanisms. Provide clear and concise updates to senior leadership.
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Risk, Issue & Dependency Management: Proactively identify and manage program risks, issues, dependencies, and inter-workstream conflicts, escalating appropriately and driving resolution.
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Coordinate Cross-Functional Teams: Lead and coordinate teams across business, operations, technology, risk, compliance, and external partners to ensure effective execution of program objectives.
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Support Transformation Strategy: Contribute to operating model design, process improvement, technology transformation, regulatory change, and other strategic initiatives across Capital Markets.
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Client Delivery & Relationship Management: Operate as a senior client-facing leader, bringing structure to ambiguous problems, challenging assumptions constructively, and ensuring high-quality delivery.
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Team Leadership: Lead, coach, and develop consultants and client team members, providing direction, mentorship, and feedback throughout the engagement.
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Business Development: Contribute to proposals, account development, client relationship building, and identification of follow-on opportunities.