Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and it's AR glasses, Spectacles.

The People Team drives our values of being kind, smart and creative across Snap's global workforce. We work together to empower our teams to hire thoughtful and passionate innovators, help people do their best work, grow their careers and build healthy and productive workspaces in a safe, and cohesive community. Together, we are Talent, Total Rewards, IDEA, HR Tech, People Analytics, People Operations, People Services, Council, and Employee Relations.

We’re looking for an International Benefits Program Manager to join the People team! This role is based in Singapore, and will be a part of the broader International Benefits team. This will be the primary person responsible for APAC employee benefits management.

What you’ll do:

• Serve as the primary point of contact for our team members in the APAC region to assist with Benefits related queries, with broader geographical support provision as required

• Support benefits administration tasks including enrollments, leaves of absence and benefits payroll files

• Evaluate and develop methods and tools for improving benefits administration processes

• Manage benefits communication with team members across all communication channels (e-mail, Slack, intranet, etc.)

• Engage with our benefits partners externally (consultants, brokers and insurance vendors) to successfully manage our relationships and programs, and ensure effective and positive interactions with local program providers

• Manage annual plan renewals, program evaluation, and develop recommendations to ensure programs are current, competitive, and in compliance with legal requirements

• Support with the design and implementation of Snap benefit plans and policies, and well-being strategies for existing and new countries as Snap grows

• Assist in completion of new vendor agreements and insurance policies

• Participate in global benefits projects, e.g. platform implementation

• Support with the management of monthly billing and payment of insurance/benefits invoices; including set-up of new vendors in the payment system

• Provide support in the design and management of leave programs across our countries

• Develop and maintain Leave policies, processes, and administer employee leave requests

• Partner with, and seek input from key partners including HRBP's, HRIS, Payroll, HR Compliance and Legal to ensure successful execution of programs

• Be proficient in and stay up to date on current events in applicable countries including legislative and market developments

• Assist in a variety of tasks which may involve research, creating presentations, maintaining databases and other duties as assigned

Knowledge, Skills & Abilities:

• Passion for helping others, with the ability to gain the confidence and trust of others through honesty, integrity and authenticity across the organization

• Effective in a variety of communication settings, adjusts to fit the audience and the message, and provides timely and helpful information

• Someone with the utmost sense of discretion, flexibility, and a strong sense of urgency

• An innovative problem solver who likes to get things done, with a focus on continuous improvement

• Ability to work autonomously, manage ambiguity, and balance multiple tasks simultaneously, with a flexible approach to cross timezone requirements

• Strong attention to detail

• Ability to handle confidential documents and sensitive information

• A global mindset while also being in tune with local context and best practices

• Ability to travel to other regions as needed

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• Meaningful and regionally relevant experience in benefits administration, benefits program management, human resources, HR Compliance, or other related fields

• Proficient in local employment legislation as it relates to Benefits, Total Reward, and Leaves

Preferred Qualifications:

• Expertise in managing benefits administration and program management in a multinational environment

• Fluency in a 2nd regionally applicable language, e.g., Mandarin (as required to liaise with Mandarin-speaking stakeholders in China and Taiwan), in addition to English as our main business language.

• Proficient in Mac and Google applications (Drive, Sheets, Slides, and Docs), and Workday HRIS)

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!