Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent. IT Filiere is part of the Centre and comprises four Perimeters: Retail Banking, Security and Infrastructure, Internal Support Applications and Investment Banking, with a total of more than 800 IT professionals.

Project Description:

The main mission of the Financing department is to support equity derivatives and fixed income trading desks on their market activities by offering technology & operational expertise to support the development initiated by these businesses. The applications which you will oversee cover various areas of the financing chain: pre-trade activities on fixed income, forex and equity derivatives markets, counterparty risk management, collateral assets optimization, prime brokerage (synthetic and cash), as well as middle and back office operations.

Specifically, you will be required to:

Daily support tasks (90%):

• Technical and functional support of the production, features and data flow explanations;

• Monitoring and request / Incident management, crisis management if needed;

• Support and coordinate L2/L3 activities, work closely with L1/L2/L3 world wide teams to ensure efficient processes, pick-up calls on a shared hotline, user onboarding and offboarding

• Knowledge transfer for new joiners and users;

• Drive innovation and contribute with new ideas for the existing architecture, services and processes;

• Maintain a close relationship with the international team and ensure the delivery of high quality of production;

• Supervise application lifecycle and manage application events such as audit, disaster recovery events

Release management (5%):

• Study release impacts on production;

• Install applicative packages coming from development team on pre-pre-production environment;

• Install new version in production and ensure post deployment checks.

Continuous improvement (5%):

• Reach for a full automation of manual tasks, delivery process and monitoring.