• Actively participate of the monitoring tools and CI/CD enhancements (Deployment pipeline, ELK)
• Support our derivative listed product front-office desk in their daily IT requests
• Ensure a high level of production quality and platform availability
• Collect requirements and provide business analysis when needed
• Ensure on-duty tasks when required
• Work with local and global counterparts: raise issues and new requirements

Department Description

A technically strong candidate who will provide level 2 support to the users of the Global Market activities information system, focusing on equity derivative business activities mainly for Warrants/CBBC/DLC trading.
Working in a Dev/Ops setup, the candidate will be spending 60% on support and the 40% enhancing the CI/CD tools/Monitoring (deployment pipeline, puppet, ansible, jenkins, ELK). The candidate attends daily scrums and actively participate to regular prioritisation meetings, sprints, retrospectives and development effort.
The candidate will need formalise end user’s day to day problems; assesses criticality/priority of these problems and treat them accordingly. Escalates to the next level if need be; gives effective and regular feedback to the end users. Will transform problems to user stories, add it to the product backlog for prioritisation and task building.
Estimates the risks and opportunities in our day to day job, take initiatives to reduce the risks and improve our efficiency. Comply with CyberSecurity requirements and regulatory needs. Reports regularly on issues to direct management, follows IT processes closely on incident, problem and request management, adheres to the code of conduct.