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Relationship Manager - Director

Societe Generale

Societe Generale

Customer Service
Tokyo, Japan
Posted on Sep 18, 2025

Responsibilities

Employees must demonstrate the highest standards of conduct and behaviour in meeting Compliance's and Business Lines’ policies and procedures, and when interacting with regulators, market counterparties, clients and colleagues. Employees must (i) know and respect the regulatory application (incl. internal rules and procedures) applicable to their role, (ii) complete the mandatory training programs on time, (iii) undertake the actions needed as part of remediation program (if any), (iv) contribute to data quality enhancement with the highest standards of execution when related to compliance processes (KYC, Embargoes & Sanctions, GILT etc.).

  • Employee must comply with the following Volcker law requirements (when applicable):
  • For Individual Trading Mandates holders:
  • Know and respect the SRAB/Volcker laws requirements, in the performance of certain duties as reminded in handbooks
  • Operate in compliance with the mandate and with the Société Générale procedures established for the enforcement of the French Banking Law compliance and the Volcker Rule
  • Manage positions under sound and effective risk management including for achieving individual business objectives

Culture & Conduct

  • 1Demonstrate the adequate appropriation and continuous improvement on Culture & Conduct issues by (i) adhering to GLBA and compliance policies and procedures, and when interacting with external partners/vendors, customers, and colleagues and (ii) by identifying conduct risks and incidents and systematically processing their root causes, so as to prevent them in the future.
  • Ensure that deadlines are met (incl. for mandatory trainings, controls performance and IGAD or regulatory recommendations) and that mandatory tasks are of high quality.
  • Contribute to improving and ensuring a good level of data quality.
  • Answer to the KYC requests on due time (certify/deny the role as FOR; describe/comment the GBIS business with the client; contact the client to request the KYC documents; as PCRU, opine on the KYC memo) in the context of the KYC reviews on clients