Lead Software Engineer - Production Support
Societe Generale
Software Engineering, Customer Service
Bengaluru, Karnataka, India
Posted on Nov 19, 2025
Responsibilities
We are seeking an experienced Senior Production Support Engineer with strong expertise in Sprak, SCALA, SNOWFLAKE, Unix, DevOps tools, and distributed computing environments. The ideal candidate will have hands-on experience supporting Big Data ecosystems and cloud-based platforms, ensuring the stability, performance, and reliability of critical business applications.
Responsibilities
· Provide end-to-end production support for large-scale data processing and analytics applications running on distributed systems.
Monitor, troubleshoot, and resolve issues in real-time across Unix-based and Big Data environments.
- Support and maintain data pipelines and workflows involving Spark, Scala, Hive, Hue, and HDFS.
- Collaborate with development, DevOps, and infrastructure teams to ensure high system availability and incident prevention.
- Automate operational tasks using DevOps tools (e.g., Jenkins, Git, Ansible, or similar).
- Work closely with identity management teams and have a good understanding of IDM and related tools.
- Ensure adherence to change management and incident management processes.
- Support data integrations and transformations involving Datastage and Snowflake.
Participate in on-call rotation, root cause analysis, and continuous improvement initiatives