<section id="job-detail-description"> <h2> Vos missions au quotidien </h2> <div> <p>Vous aimez le contact et vous appréciez mener des investigations ?</p> <p>Vous aimez le contact et vous appréciez mener des investigations ?<br>Rejoignez notre équipe du Back Office Monétique !</p> <p>L'assistant service clients - Litiges Automates assure l'analyse et le traitement des contestations d'opérations que ce soit pour les dépôts que pour les retraits.</p> <p><strong>Missions :</strong></p> <ul> <li>Traitement des opérations</li> <li> Contrôler la recevabilité et la complétude des contestations</li> <li> Analyser le bien fondé des contestations et décider de la réponse à apporter</li> <li>Assister les clients des enseignes, les agences et les confrères</li> <li>Se former dans un objectif de polyvalence et d’expertise</li> <li>Partager ses connaissances avec l’ensemble de l’équipe</li> </ul> <p>Durée du CDD : 6 mois</p> </div> </section>

Schiltigheim, France

Société Générale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Société Générale and its teams seek to build, day after day, together with its clients, a better and sustainable future through responsible and innovative financial solutions.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Société Générale has over 117,000 members of staff in 66 countries and supports on a daily basis 25 million individual clients, businesses, and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions. The group is built on three complementary core businesses:

- French Retail Banking, which encompasses the SG and Boursorama brands. Each offers a full range of financial services with omnichannel products at the cutting edge of digital innovation;

- International Retail Banking, Insurance, and Financial Services, with networks in Africa, Central and Eastern Europe and specialised businesses that are leaders in their markets;

- Global Banking and Investor Solutions, which offers recognised expertise, key international locations, and integrated solutions.

Société Générale is included in the principal socially responsible investment indices: DJSI (Europe), FTSE4Good (Global and Europe), Bloomberg Gender-Equality Index, Refinitiv Diversity and Inclusion Index, Euronext Vigeo (Europe and Eurozone), STOXX Global ESG Leaders Indexes, and the MSCI Low Carbon Leaders Index (World and Europe).

Île-de-France, France

Paris, France

Europe, Paris, France

Societe Generale

Assistant service client - litiges automates

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Assistant service client - litiges automates

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